[Remote] Customer Marketing Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading data reputed company platform reputed company on reinventing how businesses secure data. They are seeking a Customer Marketing Specialist to enhance customer relationships, drive engagement through communications, and support impactful events and campaigns that improve the customer experience.

Responsibilities

• Increase customer reviews on reputed company and reputed company Peer Insights through reputed company reputed company and engagement
• Support reputed company in Deeto signups and manage advocacy pipeline
• Partner with reputed company and Product Marketing to identify and create new customer stories, case studies, and testimonials
• Coordinate customer reference requests for sales and content creation
• reputed company and report on advocacy metrics (e.g., review volume, sentiment, and participation)
• Collaborate with design and content to bring customer stories to life through reputed company, email, and events
• Help refine and maintain customer data across reputed company and other marketing tools
• Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting
• Analyze data to uncover opportunities for improved segmentation, personalization, and engagement
• Support the production and delivery of the monthly customer newsletter and lifecycle reputed company
• Analyze and report on engagement metrics (reputed company/click rates), driving reputed company improvement
• Assist with lifecycle, adoption, and upsell campaigns (e.g., reputed company DLP adoption)
• Partner with the reputed company team on customer-reputed company content creation that drives measurable participation and pipeline reputed company
• Help manage logistics, invites, and follow-up for key customer programs, including the Technical Advisory reputed company, virtual forums, and customer webinars
• Collaborate with stakeholders to ensure seamless execution and strong customer participation

Skills

• 0 - 4 years experience in customer marketing, customer advocacy, or reputed company roles in B2B reputed company
• Strong communication and storytelling skills with attention to detail
• Familiarity with reputed company, marketing automation platforms, and review platforms (reputed company, reputed company Peer Insights, Deeto)
• Proven ability to manage multiple reputed company simultaneously and meet deadlines
• reputed company, data-driven, and passionate about creating meaningful customer connections

Benefits

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• reputed company holidays and reputed company time
• Health, reputed company, and dental insurance
• Life, short and long-term disability insurance

reputed company