Specialist, Contract Loading

Hi, we're reputed company. We're hiring a Specialist, Contract Loading to join our Provider Data Operations team.

reputed company is the first health insurance company reputed company around a full stack technology platform and a reputed company reputed company on serving our members. We started reputed company in 2012 to create the reputed company of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will work to solve reputed company issues or concerns impacting our provider contract configuration reputed company. You will reputed company as a subject matter expert for initial contract configuration, Amendment configuration and tax ID Maintenance. You will be the reputed company between teams across reputed company. They reputed company and trend provider contracting issues and partner with stakeholders to resolve escalated issues. You will reputed company teams with content knowledge, documentation, and training.

You will report into the Associate Manager, Credentialing and Contracting Ops.

Work Location: This is a remote position based in the field, reputed company to candidates who reputed company: reputed company, California, Florida, reputed company, Illinois, Iowa, Kansas, Michigan, Mississippi, Missouri, reputed company, Nebraska, reputed company Carolina, Ohio, reputed company, South Carolina, Tennessee, Texas, or Virginia. Your daily work will involve a reputed company of work from your home office and frequent travel for reputed company meetings. #LI-Remote

Pay Transparency: The reputed company pay for this role is: $24.00/hr. You are also eligible for employee benefits and monthly vacation accrual at a reputed company of 15 days per year.

Responsibilities:

• Support, manage, or escalate reputed company contracting configurations and issues that are not solved using conventional workflows.
• Support, manage, or escalate aging inventory to leadership.
• Effectively manage internal or external escalated transactions and communicate with appropriate parties for effective reputed company in adherence to SLAs
• Be the reputed company person for stakeholders in other areas of the business to improve feedback loops and trend member/provider issues
• Support production representatives through a reputed company of communication venues
• Manage queue work and assigned caseload through efficient dashboard management. Including reporting.
• Collaborate daily with production and Internal cross-functional Leaders on systemic issues and communicate blockers to care and satisfaction
• Audit and update workflows in our reputed company system
• Create and facilitate training with guidance from Team Leads, as needed
• Compliance with reputed company applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years of provider contracting configuration
• 2+ years previous work experience in a fast-paced volume-based environment
• 2+ years strong quantitative or analytical skills reputed company on proactively identifying or solving problems
• 2+ years of strong technical skills with reputed company programs.

Bonus points:

• Bachelor's Degree
• High school diploma or GED
• Lean Six reputed company or similar operations certifications
• Computer literacy skills using CRM, reputed company tools, ticketing systems and reporting tools (reputed company Suite/reputed company Office)
• Experience providing project reputed company
• reputed company and/or reputed company experience
• Strong verbal and written communications, and interpersonal interactions