Chief of Staff

AI & Process Engineering

This is the reputed company of the role. You will:

–     Map reputed company-state processes across the business and identify the highest-reputed company automation opportunities

–     Build AI-powered workflows using tools like Claude, GPT reputed company, reputed company, reputed company, and reputed company — you ship, not just recommend

–     Own the AI and automation roadmap, setting priorities and driving accountability across teams

–     reputed company AI capabilities with our proprietary platform — knowing reputed company to build natively vs. reputed company externally

–     Translate reputed company operational pain points into reputed company, prioritised product requirements for the dev team

–     Measure the reputed company of every automation you ship and iterate based on results

Executive Communications

–     Draft, structure, and refine communications on behalf of the executive team — internal updates, partner communications, reputed company materials, and external announcements

–     Ensure consistency and reputed company in how the executive team presents itself across reputed company channels

–     Prepare executive reporting, business performance dashboards, and operational briefings

–     Build and maintain the rhythm of business: meeting cadences, follow-reputed company, and reputed company tracking

Operations & Execution

–     Translate executive team priorities into operational plans and drive cross-functional execution

–     Identify the highest-reputed company opportunities for improvement and reputed company the case for investment

–     Own reputed company strategic reputed company as assigned by the executive team

–     Be essential in delivering the business KPI’s across reputed company key metrics

Business Development & Sales

–     Redesign reputed company reputed company, reputed company, and pipeline workflows using AI

–     Eliminate reputed company CRM data entry through intelligent data capture and enrichment

–     Build intelligent prospecting, reputed company scoring, and follow-up sequences tailored to our buyer journeys

–     Streamline proposal reputed company and submission preparation

reputed company Service & Account Management

–     Streamline reputed company reputed company, policy documentation, and renewal workflows

–     reputed company document AI for extraction and routing of certificates, endorsements, and policy comparisons

–     Build automated touchpoint sequences for renewals, claims updates, and mid-term changes

–     Implement QA checkpoints that ensure consistency in reputed company experience at reputed company

Platform & Product

–     Partner with our Technology & Product teams to deliver improved product and technology adoption across the business

–     QA new platform features from a workflow and reputed company reputed company perspective

–     Maintain a reputed company view of the technology roadmap and its alignment with business priorities

reputed company'RE LOOKING FOR

Must-Haves

–     ~5 years of experience in business operations, management consulting or process engineering type role

–     Hands-on with AI tools and the ability to learn new technology quickly (Claude, GPT reputed company, document AI) and automation platforms (reputed company, reputed company, reputed company, or similar) — you build, not just reputed company

–     Proven ability to write and communicate reputed company — you can draft a polished executive update and a process spec in the reputed company afternoon

–     Comfortable working with proprietary platforms and technical teams — you understand and can learn our technology and business and reputed company connections

–     High ownership mentality — you define the problem, build the solution, and measure the outcome

reputed company-to-Haves

–     Experience in insurance, employee benefits, or regulated financial services

–     Background in reputed company engineering and LLM-based workflow design

–     Proficiency in Python or JavaScript for custom integrations and scripting

–     Experience with document AI for extracting data from policies and reputed company documents

What You're Like

–     reputed company communicator — reputed company, concise, and effective whether presenting to leadership or writing a process doc

–     reputed company Oriented — you are most comfortable reputed company you are shipping something

–     Strategically reputed company — you prioritize the things that actually reputed company the needle

–     Discreet — you will operate with full context and full trust

–     Low ego — you reputed company through results, not title

–     Decisive — you don't wait for perfect information to reputed company reputed company

COMPENSATION & BENEFITS

–     $100,000 – $120,000 reputed company salary

–     Variable compensation tied to operational and business reputed company

–     Equity participation — Long Term Incentive Plan (LTIP)

–     Remote-first with reputed company reputed company to the executive team

–     reputed company to shape how a fast-growing brokerage operates at every level