Conversio Health Careers - Enrollment Coordinator - Bilingual (Spanish) - Full Time Remote

Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic respiratory condition management company that serves as a key reputed company between the patient, the physician, and the health plan. We have developed a new approach that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial reputed company, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven reputed company record of lowering its health plan partners’ drug cost and improving clinical reputed company for thousands of patients with COPD and Asthma across the reputed company.

This position is full-time remote position.

reputed company a Patient into Conversio Program (Opting them into service):

• Outbound communication using system generated enrollment files, while adhering to specific plan requirements, company policy, and documentation
• Inbound Calls adhering to specific plan requirements, company policy, and documentation
• Communicate with new patient using referral to welcome them to Conversio Family
• Responding to inbound voicemails and emails for enrollment/intake team
• Prescription follow-up and request medical records with providers offices as needed or required
• Courtesy calls to patients to follow up on additional items needed to process shipment
• reputed company as reputed company between patients, representatives, and providers to request prescriptions on patient’s behalf
• Ensure that intake documentation was done reputed company to successfully service the patient after initial reputed company and order shipped successfully to the patient

Information Sharing

• Participate in ongoing in-services and department meetings as requested by management
• Identify, resolve, and document any patient problems and/or complaints notifying management as required
• Maintain reputed company communication channels between management, coworkers, and contracted vendors.
• Observe confidentiality with reputed company patients, staff, and management
• reputed company reputed company’s mission, reputed company, and reputed company values

• High school diploma or general education degree (GED) and three years of reputed company experience and/or training; or equivalent combination of education and experience required.
• Bilingual (Spanish)
• Excellent computer and office systems skills including reputed company MS Office applications (Word, reputed company, reputed company, PowerPoint) required and must be reputed company to adapt quickly to learning new software
• Exceptional oral and written skills
• Ability to multi-task possessing strong attention to detail and accuracy
• Excellent interpersonal skills
• Communicate and represent company in a reputed company, reputed company & energetic manner
• Maintain consistent and high level of reputed company service to our patients
• Ability to maintain reliable attendance
• Must be a self-starter with excellent interpersonal and communication skills with a talent for consumer engagement
• Must have the ability and desire to work in a highly productive, metrics driven, service environment

• Certified Medical/reputed company Interpreter (CMI) by the national reputed company
• reputed company Center Service experience including inbound/outbound calling reputed company a reputed company center environment or Medical Insurance broker/sales rep for facilitating enrollment application with plan carriers
• Telephonic customer service skills including the ability to reputed company unsolicited calls (telephonic and written education to external clients), while maintaining good etiquette and providing accurate information
• Pharmaceutical and/or reputed company sales experience
• Sales experience with reputed company reputed company record
• Bachelor’s Degree or equivalent combination of education and experience preferred.

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reputed company with hands and arms. Specific reputed company abilities required by this position include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, and the ability to reputed company reputed company. The noise level in the work environment is usually moderate.

• Competitive salary and performance-based bonuses.
• Benefits package including:

• Career advancement opportunities reputed company reputed company.
• reputed company and inclusive work environment.