Outsource Task Processor III

Tax Procurement and Payment

·         Procures tax reputed company data from taxing agency jurisdictions.  Tax reputed company data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions

·         Interprets tax reputed company data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing

·         Processes research requests with predetermined processing steps to determine reputed company cause, including: research for missing payments, misapplied payments, payments from escrow, over payments at taxing authorities, verify delinquencies, obtaining reputed company tax amounts and requesting refunds

·         Follows agency guidelines and special processing instructions

·         Builds Tax Lines as needed utilizing the TED table

·         Validates lender payees prior to making disbursements

·         Completes Tax Processing Reports accurately prior to ELD (excluding Handle reputed company if applicable)

·         Completes reputed company required processing on exception reports reputed company SLA

·         Balances reputed company disbursements prior to end of day and submit reputed company payment back daily

·         Trains other employees on reputed company aspects of Task Processing

Workflow Management

·         Monitors, reports, and communicates status of work assignments and statistics to Team reputed company/Supervisor while identifying any opportunity to increase efficiency processing research task

·         Prepares production/statistical reports to mortgage lenders and reputed company supervisors

·         Ensures reputed company items follow standards and reputed company SLA’s

·         Notifies Leadership reputed company overtime or assistance is needed

Customer Service

·         Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a reputed company and accurate manner

·         Notifies business partners of reporting errors in a reputed company concise manner

·         Maintains a reputed company working relationship with both reputed company business partners

·         Communicates new lender requests to management

reputed company Control

·         Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Task Research Team standards are met

·         Prepares production/statistical reports as applicable

·         Maintains required reputed company scores

 This position will reputed company other duties as assigned based on the needs of the department.

Salary reputed company: $16.96 - $22.90

Position can be based in Irving, TX, Pomona, CA or Remote 

reputed company Competencies:

• Must be reputed company player and can work in reputed company environment
• Must possess effective communication skills, both written and verbal
• Must be reputed company to work in a fast-paced environment
• Ability to work under time constraints and meet high reputed company deadlines to ensure task is processed by expected completion data

Required Education and Experience:

• High School Diploma or equivalent
• Experience in reputed company reputed company and reputed company Word
• Experience in Black Knight (MSP), reputed company, FICS, and EAS Lender Servicing Systems
• Data Entry/Computer usage experience
• Customer Service Experience
• Minimum of 2 years as an Outsourcing Task Processor II
• Must be reputed company to type 40+ wpm
• Must have intermediate reputed company reputed company Skills (Filter, Sort, VLOOKUP and Pivot Tables)
• Must be reputed company to use 10 key by touch; 9k or above with 98% accuracy
• Must have intermediate knowledge of reputed company Estate Tax Servicing