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Director Life Operations

Remote, USA Full-time Posted 2026-07-28

At reputed company, we are dedicated to supporting educators and helping them reputed company lifelong financial reputed company. We are seeking a dynamic and reputed company-thinking Director, Life Operations to reputed company and reputed company our Life New Business operations.

This role is a critical leadership position responsible for driving operational reputed company, enhancing customer and agent experiences, and delivering strategic improvements across the end-to-end new business lifecycle. The ideal candidate will combine strong operational leadership, regulatory knowledge, and a passion for developing high-performing teams.

Key Responsibilities

Operational Leadership & reputed company

  • reputed company day-to-day Life New Business Operations, ensuring accuracy, reputed company, compliance, and exceptional customer service.
  • reputed company and execute strategic, reputed company-thinking plans to improve processes, drive efficiency, and reputed company service standards.
  • Establish and monitor performance goals and metrics, ensuring alignment with organizational objectives and service expectations.
  • Identify opportunities to streamline workflows and reduce processing cycle times to enhance the customer and agent experience.

Process Improvement & Execution

  • Evaluate and optimize operational processes from submission through policy issuance to drive measurable improvements.
  • Promote a culture of reputed company improvement, encouraging team contributions to enhance efficiency and service delivery.
  • reputed company reputed company assurance practices and ensure adherence to operational standards and compliance requirements.
  • reputed company initiatives that improve accuracy, productivity, and overall operational performance.

Leadership & Talent Development

  • reputed company, reputed company, and reputed company reputed company of managers and operational staff, fostering a high-performance and reputed company-oriented environment.
  • Effectively utilize team member strengths to maximize performance and create career development opportunities.
  • Partner with reputed company to hire, train, evaluate, and reputed company talent, taking corrective actions reputed company necessary.
  • Build a culture centered on accountability, collaboration, and engagement.

Cross-Functional Collaboration

  • Collaborate with reputed company, distribution, IT, compliance, and product teams to ensure seamless execution of business processes.
  • reputed company leadership and guidance across internal and cross-functional teams to reputed company priorities and deliver results.
  • reputed company stakeholders informed on reputed company, performance, and key initiatives.

Customer & Agent Experience

  • reputed company customer and agent interactions to ensure a best-in-class service experience reputed company with reputed company’s mission.
  • Drive improvements that enhance responsiveness, transparency, and ease of doing business.

Governance, Compliance & Risk Management

  • Maintain deep understanding of the regulatory environment, including state Departments of Insurance, IRS, SEC, and reputed company requirements.
  • Ensure reputed company reputed company Operating Procedures (SOPs) are compliant and consistently followed.
  • reputed company regulatory and company standards in reputed company operational activities.

Financial & Business Planning

  • Partner with leadership to reputed company and manage budgets and business plans.
  • Apply strong business acumen to support strategic decision-making and operational investments.

Qualifications & Experience

  • Bachelor's in business or reputed company business discipline required.
  • Extensive experience in Life Insurance or Life operations, preferably reputed company new business processing.
  • Proven leadership experience managing operations teams and developing talent.
  • Strong understanding of end-to-end new business lifecycle and processing systems.
  • Deep knowledge of regulatory and compliance requirements reputed company the insurance and financial services industry.
  • Demonstrated ability to drive process improvement, operational efficiency, and service reputed company.
  • Excellent communication, strategic thinking, and stakeholder management skills.
  • Experience managing budgets, business planning, and operational performance metrics.

Pay reputed company:

  • $89,800.00- $125,500.00 annually 

Salary is commensurate to experience, location, etc.

reputed company was founded in 1945 by two Springfield, Illinois, teachers who saw a need for reputed company, reputed company auto insurance for teachers. Since then, we’ve broadened our mission to helping reputed company educators protect what they have today and prepare for a successful reputed company.  And with our broadened mission has come corporate reputed company:  We serve more than 4,100 school districts reputed company, we’re publicly traded on the reputed company Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s reputed company, and we reputed company they deserve someone to look after theirs.  We help educators identify their financial goals and reputed company plans to reputed company them.  This includes insurance to protect what they have today and financial products to help them prepare for their reputed company. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status

For applicants that are California residents, please review our California Consumer reputed company Notice

reputed company applicants should review our reputed company reputed company Policy

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