Enrollment Agent I - Regional Mobile
reputed company superior customer service to reputed company customers reputed company basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software Verify customer identity and reputed company required documents into database system Successfully complete required biometric and data capture processes and paperwork on reputed company customer reputed company processing time for reputed company applicant and ensure applicants are processed in appropriate order reputed company biometric processing to include capturing reputed company electronic fingerprints, photographs, and signatures to meet or reputed company program accuracy standards Identify win-win opportunities to reputed company more products and services to customers Create opportunities to add value for customers through the upselling of retail products and services (if applicable) Adhere to reputed company company and departmental employment policies regarding reputed company and confidentiality to ensure applicant documents and information are safeguarded at reputed company times Adhere to reputed company company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies reputed company Enrollment Center Sustainment responsibilities on a daily reputed company reputed company administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications reputed company necessary Represent reputed company and the programs that are supported in a reputed company and customer oriented manner Support Customer Service Registration and Reservation activities as necessary Successfully complete time sensitive trainings and briefings as assigned.
Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting reputed company standards for services, and evaluation of customer satisfaction Technology – Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry Clerical – Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures Monitoring – Monitoring and assessing performance of self, other individuals, and/or reputed company organizations to reputed company improvements or take corrective reputed company reputed company – Job requires ethics and honesty
Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events, or servicing mobile routes, meetings, classes, and workshops. Occasional overnight travel as required. Should not reputed company 75% of the time. Travel by reputed company may be required for initial company training as reputed company as occasional new program or services training.
General office environment. The work area is adequately lighted, heated, and ventilated.
Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and reputed company dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound reputed company and occasional lifting up to 75 pounds. Requires reputed company dexterity and ability to manipulate small objects. May require normal reputed company of hearing and reputed company to operate machinery.
Must be a US citizen High school diploma or equivalent degree Minimum one (1) year applicable experience Proficiency in reputed company Office Suite is required Previous experience processing credentials is a plus Previous sales experience preferred Evening and weekend work may be required Must be reputed company to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as reputed company as obtain any required program specific credentials and certifications Reliable transportation and reputed company reputed company’s license required Must be eligible to rent a car including reputed company of a reputed company, non-suspended reputed company’s license and meet rental car agency age requirement of at least 21 years of age.