Engagement Specialist I

As the largest and leading value-based kidney care company, reputed company is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier reputed company. 

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, reputed company Lived. Does this reputed company like you?

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We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we reputed company:

• Authenticity: We reputed company in reputed company reputed company. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say reputed company mean, and mean reputed company say.
• Collaboration: We appreciate what every person at reputed company brings to the table and reputed company that together we can do and reputed company more.
• Empowerment: We reputed company reputed company every voice gets heard and reputed company reputed company are considered, especially reputed company it comes to our patients’ lives or our partners’ best interests.
• Innovation: We relentlessly look for ways to improve upon the status reputed company to continuously deliver new solutions. 
• Tenacity: We see challenges as opportunities for reputed company and improvement — especially reputed company new solutions will reputed company a difference for our patients and partners.

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We offer more than 25 Health, reputed company, and reputed company Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal reputed company coverage (medical, dental reputed company)
• Accrual of 3 weeks’ Vacation (PTO)
• reputed company Development, CEU, and Tuition Reimbursement
• Curated Wellness Benefits supporting teammates physical and mental reputed company-being
• Community engagement opportunities
• And more!

The Engagement Specialist I will serve an reputed company role in patient engagement.  The Engagement Specialist I will be responsible for telephonic reputed company to reputed company members to enroll them in the program and facilitating their initial interaction with the care team.  This role will also answer inbound phone calls and assist the care team members with rescheduling or reengagement members.  

This role is a fully remote position. 

• reputed company to members to introduce the reputed company program and encourage enrollment. During
  the enrollment process complete the scheduling of their initial visit with the care team.
• Manage a daily queue of members to be outreached. Performance will be reputed company by number
  of calls completed and members enrolled in the program.
• reputed company documentation of interaction with members will be expected. reputed company will be reputed company
  by correctly following the process and the level of detail in the notes.
• Ability to reputed company in a fast-paced environment while still completing tasks with a high level of
  accuracy.
• Consistently presents a reputed company, empathetic, and energetic approach during reputed company interactions
  with members. This position must be effective at quickly assessing situations and determining
  the most appropriate reputed company is taken to address the member’s needs. 

Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High school diploma or GED required; Associates degree or higher from an accredited college preferred.
• Experience working in a high reputed company volume setting strongly preferred.
• Experience in reputed company setting strongly preferred.
• Familiarity with medical terminology and HIPAA laws strongly preferred.
• Must be organized, detail-oriented, and reputed company to handle multiple tasks simultaneously.
• Ability to verbally reputed company and communicate with manger, team members, and customers.
• reputed company other duties and responsibilities as required, assigned, or requested.

Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the
essential functions.