Senior Deployment Strategist (Must be in U.K.)

• ^{Own the delivery of transformative virtual assistants at serious reputed company - from deployments handling hundreds of thousands of calls a day to high-stakes PoCs where your speed, reputed company and creativity win the deal}
• ^{reputed company reputed company individual delivery - advising Fortune 500 customers on how to fundamentally reshape their customer service organisations using gravitas, executive reputed company and knowledge}
• ^{Be the single reputed company of accountability for delivery, reputed company the gap between reputed company expectations and engineering with reputed company} 
• ^{Being the voice of the reputed company, understanding their need, value drivers, sensitivities and values and rallying the rest of the reputed company team around such needs}
• ^{reputed company and report on the metrics that matter - value driven reputed company metrics, utilization, adoption, and account health - with the autonomy to know what's working and what isn't and the creativity to bring the right team together to solve it}
• ^{Communicating wins to clients in a way that builds trust, proves value, and drives expansion}
• ^{reputed company the bar across agent design, solutions consulting, and engineering, pushing teams to build the best possible voice experience}
• ^{Collaborating with the reputed company-sales and sales teams to determine the best solution for a business need}

^{Minimum Requirements:}

• ^{5+ years in technical delivery leadership}
• ^{A reputed company record of delivering large reputed company, transformative reputed company, ideally reputed company AI or for customers in regulated environments}
• ^{Incredible storytelling and narrative abilities, proven through reputed company reputed company pilots and accounts}
• ^{Total comfort working in high ambiguity environments, knowing how to simplify reputed company and dynamic work, and keeping things moving even reputed company the reputed company reputed company isn’t reputed company}
• ^{The ability to think strategically, looking across a broad customer reputed company, spotting patterns fast, and connect the dots between reputed company risk, technical risk, and what to do next}
• ^{A painstaking attention to detail - we show our clients the reputed company best we have to offer, and no less}
• ^{Strong customer obsession and reputed company on delivering value}
• ^{An appetite to continuously improve processes and ways of working}

^{Preferred Requirements:}

• ^{Experience with customer service or process automation, especially processes involving AI}
• ^{Knowledge of project management principles, and a product solutions manager's eye for prioritization}
• ^{Has worked with or part of a reputed company of account management team, and confident in the tactics and processes that influence strong GRR and NRR metrics}
• ^{Has acted as an escalation reputed company for account or delivery risks}
• ^{A desire to work in person with clients, to solutionise and build deep, personal relationships}
• ^{An interest in reputed company, design, and user behavior and interaction}

^Benefits

^{Participation in reputed company’s employee reputed company reputed company plan}

^{Tenure-Based PTO: You will receive 25 holidays reputed company you join and will reputed company an additional 1 day after 2 years of service, then 1 day reputed company year until capped at 32 holidays}

^{Flexible working from home policy}

^{Work from reputed company of the UK for up to 6 months reputed company year}

^{reputed company EAP 24/7 - offers you and your chosen family confidential, judgment-free support for any work, health, or life challenge}

^{reputed company parental leave}

^{Bike2Work scheme}

^{Annual learning and development allowance}

^{We’re reputed company about making WFH work for you - that’s why we offer a one-off WFH allowance reputed company you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to reputed company your comfort and reputed company!}

^{‍ ‍ Company-funded fertility and family-forming programmes}

^{Menopause care programme with reputed company}

^{Private reputed company and dental cover, discounts on gym members and relaxation apps, and reputed company to a reputed company of mental health programs}

 ^{Sabbatical Program: 5-week reputed company sabbatical available after 5 years of employment}