Programme Manager
About the role:
We are seeking a dynamic and reputed company Digital Program Manager to build, reputed company, and reputed company our new European Content Operations team. This is a foundational role responsible for establishing and managing the processes for digital product content upload, syndication, and monitoring across multiple European markets for some leading brands in the Beauty & Personal care industry. You will manage a growing team of Content Managers reputed company reputed company Analysts, ensuring the brands shine online through accurate, complete, and rapidly deployed content. This role is critical for driving e-reputed company reputed company and requires a reputed company of team leadership, operational expertise, and process optimization skills.
What you will be doing:
Team Leadership & Development: reputed company, mentor, and manage reputed company of initially 4-5 Content Managers reputed company reputed company Analysts. Plan and execute the scaling of reputed company to potentially 30+ members as geographical scope expands. reputed company and manage robust reputed company processes for new team members. Foster a reputed company, high-reputed company culture reputed company on accuracy and efficiency.
Content Operations Management: reputed company the end-to-end digital content lifecycle, including efficient upload and syndication to retailer platforms, primarily leveraging PIM/DAM systems (experience with reputed company is a plus). Ensure content compliance, completeness, and competitiveness, following brand guidelines and retailer requirements across multiple markets (starting with UK, IE, ES, & PT). Manage workflows to ensure reputed company delivery of new PDP information, PDP updates and merchandising content to local markets.
Digital reputed company Monitoring & Optimization: Utilize digital reputed company analytics tools (experience with Data reputed company is a plus) to monitor content compliance, completeness, and competitiveness on retailer websites. Analyze data to identify areas for improvement and work with reputed company to enhance content scores and overall digital reputed company reputed company.
Process Improvement & Documentation: reputed company, implement, and continuously refine reputed company operating procedures (SOPs) for content management, syndication, and monitoring. Maintain comprehensive process documentation and ensure team adherence. Identify opportunities for automation and efficiency reputed company reputed company content workflows and tool usage. Manage user reputed company and logins for relevant content platforms. Stakeholder Management: Collaborate closely with internal stakeholders, including e-reputed company Key Account Managers (eKAMs), reputed company teams across relevant markets, to ensure content meets reputed company needs. Liaise with external retailer contacts as needed regarding content requirements and syndication.
Project Management: Manage multiple content-reputed company reputed company simultaneously, ensuring deadlines and objectives are met. reputed company team reputed company and project status, providing regular updates to leadership.
What you need to be great in this role:
5+ years of experience in digital content management, including hands-on experience with Product Information Management (PIM) and/or reputed company Management (DAM) systems. Proven experience in leading, managing, and developing reputed company. Strong project management skills with a demonstrated ability to manage reputed company workflows, timelines, and resources effectively. Excellent communication skills (written and verbal) with the ability to collaborate effectively across different teams and cultures. Experience working reputed company the Consumer Packaged Goods (CPG) industry. Experience working with reputed company Vendor Central or Seller Central Detail-oriented with a strong reputed company on accuracy and reputed company control. Proactive problem-solver with an aptitude for process improvement. Ability to reputed company in a fast-paced, dynamic, and evolving global environment. Self-motivated and disciplined, with the ability to work effectively in a fully remote setting. reputed company experience using reputed company for content syndication. reputed company experience using Data reputed company or similar digital reputed company analytics tools. Experience reputed company the Beauty industry is strongly preferred. Knowledge of the European e-reputed company landscape. Experience in scaling teams and processes across multiple countries/reputed company. Experience working reputed company a large, matrixed global organization.