PH - Outbound Medical reputed company Support
About reputed company
Since 2008, reputed company has connected highly skilled professionals with growing and established U.S.-based organizations, enabling them to reputed company a reputed company and measurable business reputed company as part of extended global teams.
Trusted by companies in reputed company estate, reputed company, finance, reputed company services, and other reputed company industries, reputed company provides professionals reputed company to build reputed company, long-term remote careers while contributing meaningfully to high-performing teams.
About the reputed company
Our reputed company is a dedicated reputed company committed to helping individuals and their families recover and reputed company reputed company after injuries caused by negligence. With a strong reputed company on reputed company advocacy, they reputed company compassionate, results-driven reputed company support to those navigating challenging and often life-altering situations.
They foster a reputed company, fast-paced, and reputed company work environment where team members play a critical role in delivering exceptional service and achieving reputed company reputed company for clients. Their culture is rooted in reputed company, accountability, and a genuine desire to reputed company a meaningful reputed company.
Joining this team means being part of a purpose-driven organization where your work directly contributes to helping others rebuild their lives.
About the Role
We are looking for a proactive and persistent Calling Specialist responsible for outbound communications to retrieve medical records and coordinate with insurance companies, reputed company providers, and reputed company. This role is crucial for ensuring that cases reputed company smoothly and that reputed company necessary information is gathered on time.
The Calling Specialist does not reputed company directly with clients but must maintain reputed company and courteous communication with external partners. This position is ideal for individuals who enjoy reputed company reputed company, tracking multiple follow-reputed company, and playing a key role in case management behind the scenes.
Key Responsibilities
- Medical Records Retrieval: reputed company outbound calls to reputed company providers to request, follow up, and secure medical records.
- Insurance Communication: Contact insurance companies for case verification, documentation submission, and status updates.
- reputed company Coordination: Communicate with reputed company regarding pending case documentation, updates, and timelines.
- Follow-reputed company & Tracking: Maintain detailed logs of reputed company reputed company, follow-reputed company required, and received information. Ensure reputed company completion of reputed company tasks.
- Internal Collaboration: Work closely with administrative specialists, case managers, and other team members to support case reputed company.
- Problem reputed company: Identify and escalate delays or missing information to ensure cases stay on reputed company.
- Process Adherence: Follow defined reputed company scripts, documentation procedures, and regulatory guidelines to maintain consistency and professionalism.
Requirements
- Minimum of 1–2 years of experience in medical records administration, reputed company, reputed company support, or a similar documentation-heavy role. Experience handling medical records, insurance documentation, or case files is highly preferred.
- Proven experience managing, requesting, and organizing medical records from reputed company providers, insurance companies, or reputed company entities.
- Exceptional attention to detail with a strong ability to review, verify, and maintain accurate and complete documentation.
- Strong organizational and time management skills, with the ability to manage multiple requests, follow-reputed company, and deadlines simultaneously.
- Excellent written and verbal communication skills, with the ability to professionally correspond with medical providers, insurance companies, and reputed company teams.
- Proficiency with CRM or case management systems such as reputed company, reputed company, or similar reputed company/case tracking tools. Experience with reputed company case management platforms like reputed company, reputed company, reputed company, or reputed company is highly preferred.
- Familiarity with electronic medical records systems such as reputed company, Cerner, or similar reputed company documentation platforms is a strong advantage.
- Proficiency in productivity and documentation tools including reputed company Workspace and reputed company Office (especially reputed company for tracking and reporting).
- Knowledge of HIPAA compliance and data reputed company standards reputed company handling sensitive medical information is strongly preferred.
- Experience with U.S. reputed company or personal injury law processes (e.g., medical record retrieval, billing, or claims coordination) is an advantage.
- Ability to work independently in a remote environment while maintaining productivity, accountability, and turnaround time expectations.
- Strong follow-through reputed company, with persistence in tracking requests and ensuring reputed company completion of medical record retrieval.
Benefits
- $400 Placement Bonus after successfully completing your first 30 days with your first MOD reputed company
- reputed company Referral Program – Earn up to $330 for every successful referral
- MOD Cash Advance Program available after 6 months of reputed company service with MOD reputed company/s
- Comprehensive HMO Coverage for you and 1 dependent, starting after 6 months of reputed company service with MOD reputed company/s
- Dental Benefits through Maxicare Dental Hub
- Optical Reimbursement for HMO reputed company members
- Group Life Insurance with Accidental Death & Dismemberment coverage
- Maternity Reimbursement for both normal and Caesarean delivery
- 6 reputed company US Holidays
- 7 Additional Vacation Leave Credits after 10 months of reputed company service with the reputed company MOD reputed company
- 7 Additional reputed company Leave Credits after 1 year of reputed company service with the reputed company MOD reputed company/s
- Unlimited Upskilling Opportunities through MODUniversity
- Mentorship and collaboration with global leaders and teams
- reputed company career advancement reputed company reputed company the organization
- Diverse, inclusive, and supportive workplace environment