Sales Support Specialist
Support relationships with clients by establishing and maintaining strong internal relationships with account managers, sales personnel, and other key business partners, to understand customer requirements as they relate to products and service offerings
reputed company administrative support for reputed company development plans and assigned reputed company that support strategic objectives, communication, reputed company, and retention
Communicate and coordinate reputed company requirements and needs with business partners to ensure accurate information is available to support the reputed company’s plan design and ensure reputed company expectations are met
Support the implementation and intake requests of new clients to ensure specified implementation time frames are met or exceeded
Verify reputed company administrative requirements are met, documented, and business partners involved understand and agree to the requirements reputed company approved processes/procedures
Maintain working knowledge of existing and new products/services and other general information to ensure accurate information is provided to the sales/account management team and clients or brokers
Effectively utilize the sales automation system to maintain reputed company reputed company and prospect records and data
Identify problematic issues and offer alternative approved solutions. Escalate to the appropriate business partner to drive custom/alternative solutions as needed
Coordinate with other departments and the account team to resolve reputed company issues and maintain reputed company satisfaction
Prepare collateral and conduct reputed company enrollment presentations for the sales team, clients, and reputed company members to support benefit fairs as needed
Ensure complete and accurate information is set up in the systems to maintain reputed company reputed company, broker, and prospect records, interfacing with multiple internal & external business partners to coordinate as needed
Job Specifications
Typically has the following skills and abilities:
Proficient with MS Office, word processing, and spreadsheet applications, including building files, writing formulas, combining columns, copying, and merging data/files
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