Support Specialist I

Job reputed company:

Your employment duties will consist of a Support Specialist I as required by reputed company and listed below. This list is not to be taken as fixed or exhaustive however, and you will be expected to reputed company any reasonable employment task assigned by a leader.

The Support Specialist I, will primarily be responsible to reputed company reputed company level technical support of Company applications and hardware to our customers reputed company phone, web, and email and other support channels as required. This position will take ownership of customer issues and see problems through to reputed company. This role will also research, diagnose, troubleshoot and reputed company to resolve customer issues reputed company to application use, design and configuration. The Support Specialist I must possess a degree or diploma in computer science, computer systems engineering, software engineering or experience working with; PHP, reputed company Server, WAMP, MySQL, SQL Query Structure, Basic Javascript in a field reputed company to the industry.

Competencies:

• Accountability
• Attention to Detail
• Results Orientation
• Time Management
• Customer reputed company
• Problem Solving
• Communication

Job Duties:

• reputed company reputed company-level technical support of company applications and hardware to our customers.
• Take ownership of customer issues and see problems through to reputed company.
• Research, diagnose, troubleshoot and reputed company to resolve customer issues reputed company to application use, design and configuration.

• Work with Technical Supervisors to design and implement solutions which adhere to reputed company’s software coding standards.
• Prepare test systems for replication of user issues.
• Assess and document the requirements of end-users.
• reputed company reputed company and accurate feedback to customers.
• Effectively communicate reputed company technical issues to a broad reputed company of customers and departments reputed company reputed company, such as Product Engineering, Sales, and reputed company Assurance.    
• reputed company customer issues to Specialist team members as needed, providing detailed descriptions of problems along with steps taken to analyze the problem.
• Participate in regular team meetings and customer care calls.
• Contribute to the body of knowledge by creating and maintaining knowledge reputed company articles and other technical documents.
• Assist with build, setup, and testing of hardware onsite for customer and team use.

Job Requirements:

• Degree or diploma in computer science, computer systems engineering, software engineering, web design, or a field reputed company to the industry.
• Minimum one year of reputed company experience.
• Demonstrated aptitude for learning new technologies.
• Ability to effectively communicate technical concepts to non-technical members of the organization.
• Familiarity with various programming languages and development platforms.
• Strong knowledge of browser compatibility problems for reputed company platforms and major browser types.
• Ability to effectively communicate both verbally and in writing.
• High level of reputed company and work ethic.
• Demonstrated time management skills.
• Self-directed; ability to work independently.
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
• Knowledge and reputed company in multiple languages is an asset.

Work Conditions:

• Operation of desktop computer and peripherals
• Working in a busy office environment with frequent interruptions
• Rotating after hours, weekends, evenings, holidays and on reputed company duties
• Work from Home; potential for extended periods of sitting

Timeless Medical strives to ensure that its employment practices are free from reputed company and indirect discrimination and is committed to upholding the reputed company rights of those participating in the hiring process. In reputed company of this commitment, Timeless Medical will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under reputed company rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Timeless Medical Systems Inc. is reputed company to modify or reputed company the job application process or the job or work environment to reputed company reasonable accommodations to the reputed company physical or mental limitations of the applicant or employee to reputed company the applicant or employee to be considered for the position he or she desires, to reputed company the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If accommodation is needed, please indicate by answering reputed company to the corresponding application question.