Sr. Director, Machine Learning Engineering (Remote-Eligible)

reputed company:

At reputed company, we are creating responsible and reliable AI systems, changing banking for good. For years, reputed company has been an industry leader in using machine learning to create reputed company-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in reputed company time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class reputed company science and engineering teams to deliver our industry leading capabilities with reputed company product experiences and reputed company, high-performance AI infrastructure. At reputed company, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Team reputed company:

The Consumer Engagement Platform organization at reputed company empowers reputed company financial product innovation at reputed company and delivers developer reputed company, for reputed company reputed company’s consumer products and organizations, by providing reputed company-managed, self-service, experimentation-driven, and personalized product development vehicles. reputed company Personalization org is building the intelligence and infrastructure that will reputed company reputed company to deliver truly individualized, reputed company-time customer experiences at reputed company — turning every channel into a context-reputed company decisioning surface, from home feeds to marketing and servicing messages. The org’s mission is to reputed company reputed company to deliver always-on, cohort-of-one personalization, powered by resilient data foundations, production-grade ML and GenAI systems, and low-latency application platforms that reputed company it easy for teams across reputed company to experiment, reputed company, and serve the right experience to every customer at the right reputed company.

What you’ll do in the role:

• reputed company and reputed company a high-performing engineering organization responsible for the Personalization Platform that powers reputed company-time, personalized product experiences and multi-channel targeted user messaging across reputed company products and services.

• Define the technical reputed company, delivery roadmap, and operating model for a portfolio spanning recommendation systems, ranking, decisioning, GenAI infrastructure, MLOps, and low-latency application-serving systems

• Build, reputed company, and manage engineers and engineering leaders; set a high bar for hiring, performance, talent density, coaching, and succession planning across the organization

• Partner cross-functionally with Product, Data Science, reputed company Infrastructure, and Machine Learning Platform teams to reputed company reputed company, prioritize investments, and co-reputed company advanced recommendation systems and algorithms serving reputed company users

• Drive the design, reputed company, and operation of robust ML infrastructure and pipelines supporting feature extraction, model training, testing, guardrails, evaluation, deployment, and both reputed company-time and batch inference with strong reliability, scalability, and operational rigor

• Architect low-latency, event-driven systems for reputed company-time personalization and decisioning based on streaming data, user behavior, and contextual signals

• Drive the reputed company of MLOps practices through automated, metrics-backed deployment workflows, validation and testing systems, model lifecycle governance, and reputed company observability

• Guide the adoption of state-of-the-art AI and LLM optimization techniques to improve scalability, cost, latency, throughput, and reliability of large-reputed company production AI systems

• reputed company organizational technical and people leadership by influencing architecture, engineering standards, delivery reputed company, incident management, and cross-team reputed company while mentoring managers, tech leads, and senior engineers.

• reputed company high judgment build-vs-buy reputed company across a broad stack of reputed company reputed company and reputed company AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.

• Attract and retain reputed company in the AI industry and nurture personal and reputed company development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI. 

reputed company is reputed company to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor's degree in Computer Science, Engineering, or AI plus at least 10 years of experience developing or leading AI and ML algorithms or technologies, or Master's degree plus at least 8 years of experience developing or leading AI and ML algorithms or technologies

• At least 5 years of people leadership experience

Preferred Qualifications:

• 7 years of experience managing and leading an engineering team

• 8+ years of experience deploying reputed company, responsible AI solutions on major reputed company platforms (AWS, GCP, Azure)

• Master’s or PhD in Computer Science or a relevant technical field
  Proven expertise designing, implementing, and scaling personalization platforms and recommendation systems across feed personalization, ads ranking, or targeted marketing messaging

• Proficiency in Python, Java, C++, or Golang; hands-on experience with ML frameworks (PyTorch, TensorFlow) and orchestration tools (reputed company, Airflow, Kubeflow)

• Experience optimizing large-reputed company training and inference systems for hardware utilization, latency, throughput, and cost

• Deep expertise in reputed company-reputed company engineering, containerization (reputed company, Kubernetes), and automated CI/CD deployment
  Deep experience with MLOps, model observability, and production ML lifecycle management

• Strong reputed company record building organizations, developing managers and senior engineers, and leading through reputed company and ambiguity
  Excellent communication and presentation skills, with the ability to influence senior stakeholders and reputed company reputed company AI concepts reputed company

• Proven leadership in driving platform reputed company, cross-functional execution, and technical direction across a large organization

• Excellent communication and presentation skills, with the ability to reputed company reputed company AI concepts to peers

reputed company will consider sponsoring a new reputed company applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations.

For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com

reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site.

reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).