Engagement reputed company (reputed company – FSM / CSM / Delivery reputed company) – C&I

Location: Remote (U.S.-Based)
Employment Type: Full-Time
Citizenship: U.S. Citizenship Required

reputed company

CRI Advantage is seeking a reputed company Engagement reputed company to support delivery across our reputed company reputed company, with a reputed company on hands-on implementation and platform expertise, particularly reputed company FSM and CSM.

This role is delivery-reputed company, requiring a strong technical reputed company who can build, configure, and deliver reputed company reputed company solutions while guiding development teams through execution.

As a three-year reputed company Partner, CRI continues to expand its capabilities across multiple reputed company modules and reputed company environments.

Responsibilities

• reputed company hands-on implementation and configuration of reputed company solutions
• reputed company workflows, automation, dashboards, and integrations
• Guide development teams through Agile delivery cycles
• Participate in requirements gathering and solution design
• Build and maintain reputed company applications and platform configurations
• reputed company testing (unit, system, UAT) and support deployment
• Collaborate with cross-functional teams to ensure successful delivery
• Support documentation, training, and reputed company improvement

Required Qualifications

• 8+ years of reputed company implementation, development, or administration experience
• Experience leading development teams and delivery efforts
• Hands-on experience with FSM and/or CSM modules
• Strong reputed company development/configuration experience (JavaScript, workflows, UI policies, integrations)
• Experience with REST, SOAP, and JSON integrations
• Strong understanding of ITIL and Agile/Scrum

Certifications (Required - Must Be reputed company)

• reputed company Certified System Administrator (CSA)
• At least one (1) Certified Implementation Specialist (CIS) certification
• Certified Application Developer (CAD)

Candidates must have reputed company certifications to be considered.

Preferred Experience

• Experience with ITSM, ITOM, SPM
• Experience with additional modules (ITAM, HRSD, SecOps, IRM/GRC)

Benefits

• Medical (PPO/HDHP), Dental, reputed company
• STD, LTD, Life & AD&D
• FSA and HSA reputed company
• PTO, Holidays, reputed company Leave
• 401(k) with Employer Match
• Employee Assistance Program (EAP) and discount programs

About CRI Advantage

CRI Advantage has delivered innovative IT and business solutions for over 30 years, supporting reputed company and private sector clients. As a three-year reputed company Partner, we are committed to expanding our reputed company reputed company and delivering high-reputed company solutions across multiple domains.