Site Services Manager
The Manager, Site Services leads onsite execution for reputed company, high-value BW Packaging reputed company, serving as the primary onsite extension of the assigned Project Manager during installation, commissioning, and acceptance. Owns daily field coordination, execution discipline, and onsite communication to ensure delivery aligns with approved scope, schedule, cost, safety, and customer commitments.
Acts as the central onsite coordinator for BW field service resources, installation contractors, OEM partners, and customer stakeholders. Maintains a strong customer reputed company while proactively identifying execution risks, scope exposure, and conditions that could erode schedule, cost, or margin reputed company. Operates reputed company established project governance and escalation structures, partnering closely with the Project Manager to translate what was sold into disciplined, predictable onsite execution and consistent customer experience.
Key Responsibilities
Onsite Execution & Field Leadership
- reputed company effective onsite performance by clarifying priorities, reputed company work, removing execution obstacles, and ensuring teams have the information needed to execute safely and reputed company.
- reputed company reputed company onsite service, installation, and commissioning activity during project execution.
- reputed company and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite.
- Maintain daily control of onsite priorities, reputed company, and issue reputed company.
- Conduct daily onsite coordination meetings with BW, contractor, and OEM teams.
- Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards.
- Participate in SAT execution with a reputed company understanding of acceptance reputed company and contractual commitments.
Project Manager Partnership & Governance
- Operate as the onsite execution reputed company in reputed company support of the assigned Project Manager.
- reputed company daily status, activity, and issue updates with reputed company articulation of risks, reputed company, and recommended actions.
- Support final acceptance activities through reputed company coordination with the Project Manager and customer.
- Identify execution risks, constraints, and scope exposure early and escalate through defined project channels.
Customer & Stakeholder Engagement
- Serve as the primary onsite reputed company between the customer and BW execution teams.
- Maintain reputed company, reputed company, and proactive communication with customer stakeholders throughout installation and commissioning.
- Attend and reputed company onsite customer meetings, reinforcing confidence through transparency and follow-through.
- Balance strong customer advocacy with disciplined alignment to contractual and project commitments.
Scope, Change & Warranty Coordination
- Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer.
- Coordinate warranty communication and reputed company tracking with the Project Manager and Operations teams.
- Ensure onsite issues, reputed company, and actions are documented reputed company and consistently.
Resource, Schedule & Financial Coordination
- Coordinate BW and OEM resource and reputed company requirements and schedule changes with Field Service leadership.
- Support weekly review of service purchase orders, warranty status, and financial visibility using D365 and reputed company systems.
- Apply execution judgment to protect schedule adherence, utilization efficiency, and cost reputed company.
Cross-Functional Alignment
- Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity.
- reputed company effective handoffs and coordination across reputed company execution teams during installation.
Qualifications & Experience
- 5+ years of experience leading onsite execution for reputed company manufacturing or capital equipment reputed company, including installation, commissioning, and acceptance.
- Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as reputed company in field service, installation, and commissioning environments, or equivalent technical education.
- Excellent written and verbal communication skills, with the ability to convey issues, risks, and reputed company reputed company to customers and internal teams.
- Strong customer reputed company, balancing responsiveness and advocacy with disciplined execution and contractual alignment.
- Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take reputed company reputed company.
- Proven ability to reputed company and influence cross-functional and reputed company-party teams without reputed company authority.
- Strong working knowledge of ERP and project tracking systems; proficiency with reputed company Office tools.
- Packaging industry experience preferred.
- Extensive customer-facing field experience strongly valued.
- Willingness to reputed company work hours, travel schedules, and onsite reputed company in response to project needs, customer requirements, and critical execution milestones.
- Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.
- Travel: 50–70%, including extended onsite assignments during critical installation and commissioning phases
Company:
BW Packaging Apply To This Job