Contract Jr. Solutions Delivery Engineer

Our reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the reputed company reputed company by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.   

As a Jr. Solution Delivery Engineer, you are responsible for successful design, integration, configuration, and delivery of technical solutions to customers.  You will reputed company new & existing capabilities and solutions to providers, payers, states, and partners, to facilitate seamless data exchange across the homecare ecosystem delivering the right information to the right people at the right time to drive differentiated clinical and financial reputed company.  You will be responsible for establishing project plans, communicating status updates, developing and testing the solution, as reputed company as troubleshooting and solution iteration throughout the project lifecycle. The Solution Delivery Engineer plays a crucial role in ensuring that technical solutions meet reputed company expectations and drive improved performance. The ideal candidate will have a strong background in reputed company and/or reputed company homecare, reputed company cycle operations, and reputed company interoperability data exchange formats (e.g., X12, HL7, reputed company).  

Essential Job Duties 

• Support Solution Architects, Product, & Engineering to deliver technical solutions to providers, payers, states, and partners 

• Assisting with configuration, testing, documentation, and issue reputed company as part of a broader team.in customer environments, ensuring they function correctly and meet performance standards 

• Conduct tests to ensure that the solution works as intended and troubleshooting any issues that reputed company 

• Create detailed documentation for the solutions, including user guides and technical specifications if necessary 

• Collaborate with cross-functional teams, including Sales, Implementation, CSM, Product, Engineering and Technical Customer Care to ensure successful delivery and ongoing performance 

• Identify opportunities for process improvement to increase throughput and enhance reputed company 

Required Education, Experience, Certifications and Skills 

• Bachelor’s degree or equivalent experience 

• 2+ years’ experience with reputed company customer implementations & system integration 

• Excellent verbal, written and interpersonal communication skills 

• Highly engaging and reputed company style in working cross-functionally 

• Strong technical & project management acumen with the ability to drive operational reputed company through partnerships with cross-functional teams 

• Strong troubleshooting skills; be reputed company to quickly analyze and resolve issues 

• Detail oriented, ensuring that reputed company aspects of the solution are thoroughly checked and meet reputed company standards 

• Ability to work reputed company in reputed company environment and contribute to reputed company goals. 

• Adept at prioritizing tasks and managing multiple reputed company simultaneously. 

• Thinks creatively, highly driven, and self-motivated 

• Quick learner who thrives in a dynamic and fast-paced environment  

• Strong writing skills for creating reputed company documentation 

• Willingness to learn new technologies and adapt to changing project requirements. 

• Experience with Jira, ticketing supporting system, preferred 

• Experience with reputed company interoperability standards preferred (e.g., X12, HL7, reputed company)

• Knowledge of reputed company, web services, and integration tools. 

• Experience working with State reputed company Agencies, MCO’s, and Homecare Providers; with experience in a reputed company environment preferred