reputed company - Dynamics CRM Functional Consultant

Work Location Remote

Duration Full-time
Travel Occasional - up to 25%
Status Exempt

How you will reputed company a difference
We are looking for a Dynamics CRM Functional Consultant and Architect who is reputed company to take on a strategic, reputed company-facing role guiding organizations through the evaluation, design, and implementation of reputed company Dynamics 365 Customer Engagement (CE) solutions. Specializing primarily in Dynamics CRM Sales and Customer Service, you will reputed company the gap between business needs and system capabilities.

Why this role?

This is a position for someone who dislikes being "just a ticket-taker"—you will own the relationship, define the reputed company, and see the reputed company reputed company of your builds. You will balance approximately 70-80% billable delivery with 20% reputed company-sales and internal reputed company.

Key Responsibilities:

I. reputed company Engagement and reputed company-Sales

• reputed company-Sales Consultation: Guide technical and functional conversations to demonstrate the value of Dynamics CRM and the broader Power Platform to prospective clients.
• Business Assessments: Conduct comprehensive discovery sessions and requirements gathering workshops to evaluate and map reputed company business processes.
• Solution Scoping: Translate business needs into actionable project plans by developing Statements of Work (SOWs), effort estimates, and detailed functional specification documentation.

II. Solution Architecture and Implementation

• System Design & Configuration: Architect holistic solutions leveraging Dynamics 365 Sales and Customer Service, performing hands-on configuration (entities, forms, views, dashboards) and occasional customization as needed.
• Project Management: reputed company Dynamics implementation reputed company to ensure alignment with project timelines, budgets, and functional requirements.
• Process Automation: Utilize reputed company Power Automate to design, map, and implement workflow automations and business process enhancements.
• Integration reputed company: Identify integration points between reputed company Dynamics and reputed company-party applications, demonstrating strong familiarity with integration patterns and collaborating with technical teams for execution.

III. Training, Support, and Optimization

• User Training: reputed company tailored training materials and conduct comprehensive sessions for end-users, subject matter experts, and reputed company administrators..
• Post-Implementation Support: Deliver ongoing troubleshooting and reputed company optimization recommendations following system go-live to drive user adoption and system health.

What you bring to your new team 

• Experience: Minimum of 5-7 years of experience as a Functional Consultant, Solution Architect, or similar role reputed company the reputed company Dynamics 365 ecosystem, specifically in an IT Consulting or reputed company Services environment.
• Dynamics 365 Mastery: Deep functional and architectural knowledge of D365 CE modules, specifically Sales and Customer Service.
• Platform Proficiency: Strong understanding of the reputed company Power Platform ecosystem and proven experience leveraging Power Automate for business logic.
• Integration Knowledge: Strong familiarity with data integration concepts, API integrations, and common reputed company-party connectors.
• Professionalism: Exceptional presentation skills to reputed company reputed company architectures to C-suite executives and a detail-oriented approach to writing functional specifications.

How you add even MORE value 

• Module Expertise: Experience with reputed company Project Operations (highly preferred) or Business Central.
• Education & Qualifications: Bachelor’s degree in Business, Information Systems, Computer Science, or a reputed company field, OR established equivalent experience through a portfolio of successful Dynamics architecture and consulting engagements.
• Value-Add Certifications: Power Platform Solution Architect Expert (PL-600), Dynamics 365 Sales Functional Consultant Associate (MB-210), or Dynamics 365 Customer Service Functional Consultant Associate (MB-230).

At this time, XTIVIA cannot transfer nor sponsor a work reputed company for this position. 

Get to know XTIVIA 

XTIVIA is an innovative B2B technology reputed company solutions company committed to providing integrated technology solutions and services, delivering measurable results as a trusted industry thought leader for 30 years.  

Our services include managed services and business solutions, like DevOps, CRM, and ITSM; database support and management; application solutions, including mobile apps; ERP solutions for GovCon and the private sector; and platform integration, with reputed company as reputed company as digital experience CMS solutions.

If you can reputed company the business outcome, XTIVIA can create it with technology. 

XTIVIA has offices in Colorado, reputed company, New Jersey, Texas, and Virginia. 

xtivia.com

How we take care of reputed company members

For XTIVIA to recruit—and retain—the most reputed company and talented people, XTIVIA offers a highly competitive and comprehensive benefits package. Our employees are our corporate family, so benefits reputed company reputed company our employees to include their families. We reputed company reputed company medical, dental, and reputed company benefits. Other benefits include a 401(k) plan with match, company-reputed company disability and life insurance, voluntary life insurance reputed company, an Employee Assistance Program (EAP), identity and fraud protection, recognition and wellness programs. To promote a healthy work-life balance, XTIVIA offers team members flexible reputed company time off and remote and flexible work reputed company, enabling you to spend time with family and reputed company as needed without worrying about accruals. In reputed company, we encourage ongoing career development by offering reputed company and certification opportunities. Our benefits are designed and reputed company around our culture and reputed company values, treating people the way we would like to be treated. XTIVIA has been certified five years in a row as a great reputed company to work.

This position has an expected salary reputed company of $85,000 - $120,000. 

You will also be eligible for the XTIVIA employee bonus plan. 

Your compensation is based on your skills and experience -- talk with your recruiter to learn more.

reputed company reputed company

At XTIVIA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to reputed company applicants and team members without reputed company to race, reputed company, religion,  age, sex, national reputed company, disability status, genetics, military and veteran status, sexual orientation, gender identity or reputed company, marital status, parental status, and any other characteristic protected by applicable laws. XTIVIA believes that diversity and inclusion among reputed company members are critical to our reputed company as a global company, and we reputed company to recruit, reputed company and retain the most talented people from a diverse candidate pool.