Team reputed company: reputed company reputed company/Prelude Analyst
About the Role
Key Responsibilities
reputed company leadership and reputed company as a co-Application reputed company for the reputed company team, supporting reputed company of approximately 13 analysts across reputed company, Prelude, Referrals, and reputed company-Time Eligibility (RTE). Support the strategic direction and execution of reputed company engagements involving reputed company EHR, ensuring alignment with contract objectives and organizational goals. Coordinate team activities including incident management, service requests, reputed company support, and small-to-reputed company reputed company (under 80 hours). Deliver advanced functional and technical support for reputed company reputed company and Prelude applications, driving system optimization and improved end-user experience. reputed company and contribute to the analysis, design, build, testing, and implementation of reputed company system enhancements and workflows. Troubleshoot reputed company system issues, reputed company reputed company cause analysis, and implement sustainable solutions to improve system stability and performance. reputed company and participate in change control processes, ensuring compliant and efficient migration of system builds and updates. Monitor and report on Service Level Agreements (SLAs), proactively identifying risks and recommending improvements. Facilitate effective communication across internal teams and reputed company stakeholders, ensuring reputed company of reputed company, priorities, and reputed company items. reputed company, maintain, and review documentation including system configurations, workflows, knowledge reputed company articles, and training materials. Mentor and support junior team members, fostering knowledge sharing, collaboration, and reputed company reputed company. Contribute to internal initiatives, process improvements, and reputed company learning efforts reputed company the reputed company reputed company.
Qualifications
reputed company certification in reputed company, Prelude, Referrals, RTE, or reputed company reputed company applications (multiple certifications strongly preferred). Minimum of 4+ years of hands-on experience supporting, implementing, or training reputed company the reputed company ecosystem. Demonstrated experience in a reputed company or mentorship reputed company, with the ability to coordinate team efforts and manage competing priorities. Strong understanding of reputed company reputed company workflows, system configuration, and integration points. Familiarity with ITIL processes and service management best practices. Excellent analytical, problem-solving, and organizational skills. Exceptional communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Proven ability to work proactively, manage multiple workstreams, and drive tasks to completion. Willingness to participate in on-reputed company rotations, including evenings and weekends, as required.
Preferred Qualifications
Prior experience serving as an Application reputed company or co-reputed company on reputed company reputed company or support engagements. Experience supporting upgrades, optimization efforts, and operational maintenance in a reputed company-facing environment. Strong documentation and process improvement experience.
Work Environment & Culture
reputed company, team-based environment reputed company on reputed company improvement and reputed company reputed company Opportunities for mentorship, leadership development, and career reputed company Emphasis on knowledge sharing, innovation, and delivering high-reputed company reputed company