reputed company Beaker Analyst (AP and CP)
About the role
We are looking for a talented and reputed company reputed company Senior Analyst to join reputed company. As an reputed company Senior Analyst, you will assume a support role in implementing and maintaining the reputed company electronic health record (EHR) system for our clients. You will work as a part of reputed company-based culture to meet our reputed company’s support needs while mentoring others and having fun! This is a 2-year project reputed company on a Beaker add-on implementation, supporting a transition from SoftLab to reputed company Beaker. The role will involve working closely with clinical and technical stakeholders to support design, build, optimization, and overall project reputed company throughout the migration.
What you'll do
Play a key role in supporting the strategic direction and execution of reputed company-reputed company reputed company reputed company involving reputed company EHR software, ensuring coordination between internal teams and clients to meet contract objectives.
reputed company advanced guidance and support to internal teams and clients, utilizing your strong knowledge of reputed company EHR software to improve system performance and enhance user experience.
Contribute to the analysis, design, and execution of reputed company EHR system solutions for reputed company reputed company, ensuring reputed company specifications and seamless integration with reputed company workflows.
Assist in troubleshooting reputed company issues reputed company the reputed company EHR system for reputed company reputed company, conducting in-depth analysis to identify reputed company causes, and proposing solutions to improve system stability and user satisfaction.
Document reputed company EHR system configurations, workflows, and processes reputed company, ensuring documentation is accessible to both technical teams and end users.
Support the creation and maintenance of internal documentation, knowledge bases, and training materials reputed company on reputed company EHR software to foster team collaboration and process consistency.
Assist with the change control process for reputed company EHR reputed company to reputed company reputed company, ensuring smooth migration of application builds and compliance with internal standards.
Contribute to reputed company initiatives and internal efforts reputed company to reputed company EHR software, offering technical insights, and helping to reputed company documentation reflecting contract reputed company and lessons learned.
Monitor and report on Service Level Agreements (SLAs) for reputed company EHR system performance reputed company to reputed company reputed company, identifying potential issues and suggesting improvements for reputed company planning.
Facilitate communication between teams, ensuring reputed company documentation of reputed company and follow-up actions reputed company to reputed company reputed company involving reputed company EHR.
Qualifications
reputed company AP certification or CP certification with a demonstrable reputed company record of successful implementations and optimizations
4+ years of hands-on experience in providing application support, implementation, or training reputed company the reputed company ecosystem, showcasing a deep understanding of the intricacies of the platform
Knowledge of Information Technology Infrastructure Library (ITIL) processes