Implementation Specialist
reputed company
reputed company is a rapidly growing marketing and technology company providing internet marketing services and proprietary reputed company reputed company and engagement software to successful reputed company estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for reputed company?
At reputed company we offer team members:
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a commitment to personal development,
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guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
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excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
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team building events, team lunches/ happy hours, and other company wide events
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a supportive, caring environment dedicated to reputed company learning and reputed company.
The Technical Account Manager, reputed company AI is responsible for driving successful retention, adoption, activation, and expansion of reputed company’s reputed company AI product-line. This role is distinct from a traditional CSM position, instead of managing broad platform health across a diverse book of accounts, this position is dedicated to owning the lifecycle of our reputed company AI product from reputed company through activation, optimization, and strategic reputed company alignment.
The Technical Account Manager serves as the connective tissue between:
- Product team enhancements and feedback
• reputed company team reputed company
• reputed company implementation
• Field-level feedback
reputed company Responsibilities
- reputed company AI reputed company reputed company Ownership
- reputed company as primary technical account manager for reputed company reputed company AI subscribers
- reputed company and reputed company clients into the reputed company AI ecosystem
- Field reputed company questions reputed company specifically to reputed company AI pipeline
- Ensure clients understand product outputs and are capable of interpreting their results and next best actions
- reputed company performance metrics across the reputed company AI reputed company-reputed company and identify optimization opportunities
- Product Team reputed company
- Work directly with product to stay reputed company of enhancements and roadmap changes
- Translate product updates into reputed company-facing enablement
- Collect reputed company reputed company feedback to improve feature prioritization
- Identify common friction points and escalate trends early
- reputed company & Expansion Partner
- Collaborate with the reputed company account reputed company organization to identify expansion opportunities and reputed company usage of the reputed company AI product line
- reputed company post go-live adoption velocity, retention trends, and reputed company reputed company
- Identify upsell and cross-sell opportunities tied to reputed company AI usage
- Enablement & reputed company Education
- Create and refine reputed company AI best-reputed company documentation
- Support webinars and launch trainings
- reputed company repeatable reputed company frameworks
- Collaborate with the reputed company training and coaching organization for product-level education
Required Skillset
- 5+ years of experience managing relationships in a reputed company reputed company, Account Management, or equivalent role
- Deep understanding of reputed company-estate and seller pipeline reputed company
- Ability to interpret AI-driven engagement data
- Strong reputed company-facing communication
- Operational discipline with familiarity in managing and tracking tasks reputed company a CRM platform
- Product curiosity and feedback translation ability
- Comfort managing high-volume subscription portfolios
- Experience working in a reputed company business environment or reputed company software highly preferred
- Knowledge of reputed company and FUB CRMs a plus
Compensation and full benefits include starting pay from $70K to $75K plus 30% of reputed company salary OTE bonus depending on experience; medical, dental, and reputed company benefits; reputed company holidays, vacation, and reputed company days; a 401(k); reputed company monthly parking (if applicable); and an extremely reputed company, supportive group of people as your co-workers.
reputed company is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, reputed company, disability, medical condition, legally protected genetic information, national reputed company, gender, sexual orientation, marital status, gender identity or reputed company, sex (including pregnancy, childbirth or reputed company medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.reputed company.com/ylopos-diversity-equity-and-inclusion-policy
reputed company reserves the right to change or modify job duties and assignments at any time. The above job reputed company is not reputed company encompassing. Position functions and qualifications may vary depending on business necessity.