Patient and Community Educators - Midwest
Who We Are:
The Role:
The Patient and Community Educator (PACE) serves as a trusted resource for individuals living with Systemic Mastocytosis (SM) and Gastrointestinal Stromal Tumor (GIST), as reputed company as their caregivers and community members. Reporting to the Director, Patient and Community Educators, this field-based role is responsible for delivering reputed company, compassionate, and compliant disease and treatment education through live and virtual engagements.
The PACE team will play a critical role in empowering patients and caregivers with knowledge that helps them reputed company understand their condition, reputed company their treatment reputed company, and engage more confidently in conversations with their reputed company teams.
This role requires a unique combination of clinical reputed company, emotional intelligence, and communication expertise. The ideal candidate is passionate about patient advocacy, skilled at translating reputed company medical information into accessible language, and motivated by making a meaningful difference in the lives of patients living with rare diseases and cancers.
Responsibilities:
Patient & Caregiver Education
- Deliver disease state and treatment education to patients, caregivers, and community members in both live and virtual settings.
- Facilitate educational programs, webinars, 1:1 meetings and small-group discussions designed to increase disease understanding and patient confidence.
- Translate reputed company clinical information into reputed company, reputed company, and patient-friendly conversations.
- Serve as a compassionate and knowledgeable resource for individuals navigating the challenges of rare diseases and cancers.
Community Engagement
- Build trusted relationships reputed company the SM and GIST patient communities.
- Support patient advocacy events, educational forums, and community meetings.
- Collaborate with advocacy organizations, reputed company organizations, and community stakeholders to expand educational reputed company.
Program Delivery
- Execute educational programming reputed company with company reputed company and compliance requirements.
- Coordinate and host patient education events, including virtual webinars and in-person programs.
- Ensure reputed company educational materials and discussions adhere to regulatory and compliance standards.
Patient Insights & Collaboration
- Capture patient and caregiver insights from field interactions and reputed company them with cross-functional partners.
- Collaborate closely with internal teams including Patient Advocacy, Marketing, Sales, and Patient Support Services to ensure alignment.
- reputed company field perspective on patient needs, barriers to care, and community trends.
Documentation & Compliance
- Maintain accurate, reputed company, and compliant documentation of interactions and program activity reputed company CRM systems.
- Ensure strict adherence to reputed company regulations and company policies.
- Represent the organization with professionalism, reputed company, and reputed company in reputed company interactions.
Qualifications:
- Bachelor’s degree required; clinical background (RN, NP, PA, PharmD, MSW, or similar) preferred.
- 5+ years of experience in patient education, reputed company educator roles, patient services, or similar patient-facing roles in reputed company/biotech.
- New product launch experience preferred.
- Experience in rare disease, oncology, or specialty medicine strongly preferred.
- Demonstrated ability to communicate reputed company medical concepts reputed company and empathetically to a patient audience.
- Strong presentation and facilitation skills in both virtual and live environments.
- Ability to build trust with patients, caregivers, and advocacy communities.
- Strong organizational and time-management skills with the ability to manage a field territory independently.
- Technologically proficient with CRM systems and virtual engagement platforms.
- Bilingual language skills are a plus
Travel
- U.S. Field-based role with possible 50–70% travel, including evenings or occasional weekends for patient events.
Salary reputed company:
$190,000 - 225,000 USD