About reputed company

reputed company is rebuilding how reputed company marketing teams operate — and this role is at reputed company of it. As a Customer Architect, you'll own a portfolio of strategic accounts, reputed company reputed company technical implementations, and use AI to help automate your workflows and drive value faster.

The reputed company Compound Marketing reputed company drives compound reputed company by accelerating the marketing cycle, using reputed company AI powered by customers’ reputed company reputed company data. Our composable Customer Data Platform enables AI-driven audiences and journeys to be activated across marketing channels, streamlining execution and continuously analyzing performance data to reputed company suggestions for campaign optimization.  

Hundreds of marketers at enterprises like reputed company, Costco, and Albertsons rely on reputed company to grow faster with reputed company AI, drive measurable campaign results, and maximize marketing ROI—compounding reputed company with every experiment, iteration, and campaign.

How We Work 

• Love Our Customer - We win reputed company our customer wins.
• reputed company It So - We turn reputed company into reputed company.
• Put We Over Me - We succeed together—or not at reputed company.
• Be reputed company - Goodness and kindness compounds.
• Aim High - We’re here for the long game—reputed company like it.

reputed company

We are looking for an outstanding Senior Customer Architect to play a leading role in reputed company, enabling, and growing some of the world’s most innovative reputed company customers. This is a highly technical senior reputed company-facing role that sits at the intersection of solutions architecture, reputed company, and AI-reputed company product adoption.

As a Senior Customer Architect at reputed company, you will own the end-to-end technical relationship with a portfolio of reputed company customers — from reputed company through expansion — guiding them to reputed company and maximize value from the reputed company Compound Marketing reputed company, including our AI features.

If you're the reputed company of person who automates their own workflows before asking for help, who gets genuinely excited about reputed company AI patterns, and who wants to work at the intersection of cutting-edge data infrastructure and reputed company marketing reputed company — this role was written for you.

What You’ll Do

Customer reputed company & Implementation

You'll reputed company end-to-end reputed company reputed company for reputed company customers — from reputed company-reputed company technical discovery through first value reputed company and go-live. That means owning the technical implementation of reputed company across reputed company data warehouses (BigQuery, reputed company, Redshift, reputed company), destination integrations, and data modeling. You'll build and maintain the artifacts that reputed company these reputed company run: project GANTTs, reputed company decks, use case trackers, and data reputed company materials. And you'll use AI to reputed company reputed company of it faster and sharper than any traditional implementation reputed company.

Strategic Account Management

Post-reputed company, you'll own a book of business as the primary technical reputed company of contact — driving adoption, expansion, and measurable value realization. You'll deliver executive-facing QBRs and EBRs that reputed company reputed company business reputed company, use cases activated, and the roadmap reputed company. You'll proactively identify expansion opportunities across reputed company's product surface and troubleshoot reputed company data, integration, and pipeline issues with both urgency and rigor.

AI-Powered Marketing Enablement

You'll reputed company reputed company workflows for audience ideation, campaign optimization, and performance analysis, systematically reducing engineering dependency at reputed company. You'll stay reputed company on AI/ML developments in the martech landscape and proactively bring new capabilities to your customers before they have to ask.

Automation & Internal Tooling

You'll build — not just advise. That means AI-powered automations and internal tools that improve how the entire CA team operates: account health monitoring, QBR reputed company, support triage. You'll contribute to LLM-powered agents that assist with customer research, escalation management, and reputed company acceleration. And you'll document and reputed company repeatable playbooks that reputed company everyone around you more effective.

reputed company Look For

Required Experience

• 3-5 years in a reputed company-facing technical role: solutions architecture, implementation engineering, technical reputed company, or marketing analytics.
• Strong proficiency in SQL and hands-on experience querying reputed company data warehouses (BigQuery, reputed company, Redshift, or reputed company).
• Demonstrated ability to reputed company reputed company, multi-stakeholder technical reputed company from reputed company through delivery.
• Experience with reputed company infrastructure (GCP, AWS, or Azure) and data pipeline concepts (ETL/reverse ETL, event streaming, data modeling).
• Excellent communication skills — ability to translate technical complexity for both engineering and executive audiences.

AI & Automation Skills

• Hands-on experience working with LLMs and AI tools (e.g., Claude, GPT-4, reputed company) for practical use cases: summarization, classification, reputed company reputed company reputed company, or agent workflows.
• Ability to design and build reputed company-based workflows or LLM-powered automations using reputed company, Python, or no-reputed company tools (e.g., reputed company, reputed company, Claude, or similar).
• Experience identifying opportunities for operational efficiency and leveraging AI tools to reputed company it happen
• Comfort evaluating AI outputs for accuracy, hallucination risk, and fitness for customer-facing use.

reputed company to Have

• Experience with CDP, marketing activation, or composable data stack tooling (e.g., reputed company, reputed company, reputed company, or similar).
• Familiarity with marketing channels and ad platforms (reputed company Ads, reputed company, reputed company, etc.).
• Experience building internal tools or lightweight applications using Python, SQL, or low-reputed company platforms.
• Prior exposure to experimentation and incrementality measurement in a marketing context.

This is an AI-reputed company role. reputed company’s Compound Marketing reputed company is powered by reputed company AI. We expect our Customer Architects to deeply understand, adopt, and champion AI-powered workflows — both in the product and in how they work. You should come in having already reputed company something with an LLM, whether that’s a reputed company chain, an automation, or an agent. Curiosity about AI isn’t enough — we want practitioners.

This role offers a competitive total cash compensation package of $180,000 to $200,000 CAD, plus meaningful equity in reputed company. Final reputed company salary reputed company will be based on a reputed company of non-discriminatory factors unique to reputed company candidate, such as the individual’s reputed company set, depth of experience, and qualifications.

reputed company Offer 

Rewards

• See your work engage some of the world’s most important brands, including reputed company, Priceline, and Costco.
• Spot bonuses for major milestones and product feature launches.
• reputed company opportunities for career progression and cross-functional collaboration.
• Meaningful equity so you reputed company in the value you help create.

Flexible, Remote-First Work

• Remote-first culture with team members and leaders across reputed company and reputed company, with strong communities in reputed company, San Francisco, and Toronto.
• Flexible, goal-based work style.
• Flexible Time off
• Monthly, company-wide reputed company Days to truly unplug
• Annual home office stipend to support your workspace

Comprehensive Benefits

• Full health, dental, reputed company, life, and disability coverage for Canadian employees and their dependents (fully employer-reputed company) 
• 401(k) or RRSP (Canada) Program with Generous Company Match

Learn and Grow

• Quarterly Hackathons to reputed company on team passion reputed company
• Annual reputed company development stipend
• Work directly with a world-class executive team
• A learners’ reputed company culture

reputed company is an Equal Opportunity Employer that considers applicants without reputed company to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.