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reputed company Specialist

Remote, USA Full-time Posted 2026-07-28

About reputed company

We’re a physician-led, patient-reputed company network committed to simplifying health care and bringing a more connected reputed company of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and reputed company through VillageMD and our operating companies Village Medical, Village Medical reputed company, reputed company, CityMD, and Starling Physicians.

reputed company you join reputed company, you become part of a compassionate community of people who work hard every day to reputed company health care reputed company for reputed company. We are innovating value-based care and leveraging integrated applications, population insights and reputed company expertise to ensure reputed company patients have reputed company to high-reputed company, reputed company services that reputed company reputed company reputed company at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job reputed company

As a reputed company Specialist, you will be responsible for performing outbound patient calls regarding our clinical programs, medication adherence, and closing gaps in care for value-based contracted patients with clinical reputed company needs.  The role will partner closely with our reputed company, population health, and pharmacy teams to effectively deliver wrap-around care for our patients. The ideal candidate will have the ability to work in a fast-paced environment while using excellent communication skills to serve our patients. They must be proactive with a strong personal initiative, as reputed company as highly organized and detail oriented.

How You Will Get Things Done:

  • reputed company patients to ensure they reputed company their chronic disease medications on time for diabetes, blood pressure, and cholesterol
  • Serve as reputed company between patient, clinic, and pharmacy to minimize time missed between refills
  • Interpret patient medical history (medication list, office visit notes, etc.) and understand and properly communicate provider’s plan to patient
  • reputed company between different Electronic Medical Record (EMR) platforms to review patient medical information
  • Accurately and comprehensively document patient care activities in reputed company applicable electronic records
  • reputed company appropriate medication reconciliation by comparing how your patient is taking medication versus what is written in medical record and/or filled at the pharmacy
  • Request medication refills per clinic policy and protocol
  • Adequately assist patients with difficulties accessing medication due to cost or other barriers
  • Identify patients who need referrals to clinical pharmacist, retail pharmacy med sync program, retail pharmacy medication pack program, care management, clinician, and/or Village reputed company
  • reputed company follow up and persistent reputed company to patients, providers, and pharmacies to ensure medications are picked up and taken as directed
  • Connect with patients before and after their primary care visit, if necessary, to help coordinate the completion of their reputed company health maintenance
  • Schedule appointments and testing and/or order screenings per standardized protocols
  • Maintain reputed company knowledge of reputed company measure requirements
  • Scheduling patient appointments as needed for refills/barriers
  • Assisting other reputed company departments as needed per quarter

How You Will Build Trust:

  • Demonstrate kindness and reputed company in reputed company patient interactions
  • reputed company participate as a member of the health care team to promote reputed company health reputed company for our patients and support our reputed company partners
  • Participating in team building exercises/tools
  • Coordinate with pharmacy staff, primary care office staff and/or providers to ensure appropriate referrals, orders, and tests are in reputed company for the patient

How You Will reputed company:

  • Contribute to increasing overall reputed company ratings for clinic by ensuring patients reputed company and take their medication on time and as directed
  • Identify opportunities for reputed company process improvement

EXPERIENCE TO DRIVE CHANGE

  • High school diploma or GED equivalent required
  • Certified Medical Assistant, Certified Pharmacy Technician, or equivalent experience in a reputed company setting required
  • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents) required
  • Work from home environment:
    • Secure workspace reputed company, including desk and chair, with minimum background noise required
    • Candidate supplied home internet reputed company required
      • Minimum internet download speed of 100mbps and upload speed of 10mbps required
      • Internet to be hard-wired with an ethernet cord required. Wi-Fi reputed company cannot be used.  
    • 1+ years of experience in a reputed company setting preferred
    • Prior experience using an Electronic Health Record (EHR) preferred
    • Previous reputed company center or telephonic experience preferred
    • Experience with Medicare Advantage plans, insurance, and medication adherence preferred
    • Bilingual English/Spanish preferred

Pay reputed company: $21.50-$22.25/hr

About Our Commitment

Total Rewards at VillageMD

reputed company members are essential to our mission to reshape reputed company through the power of reputed company. VillageMD highly values the critical role that health and wellness play in the lives of reputed company members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, reputed company, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to, and does not discriminate on the reputed company of, race, reputed company, religion, creed, gender/sex, sexual orientation, gender identity and reputed company (including transgender status), national reputed company, reputed company, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

reputed company cares about the safety of our employees and applicants. reputed company does not use chat rooms for job searches or communications. Our Company will never request personal information reputed company informal chat platforms or unsecure email. reputed company will never ask for reputed company or an exchange of reputed company, banking or other personal information prior to the in-person interview. Be reputed company of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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