reputed company Center Agent - Outbound
reputed company high-volume outbound calls using an automated dialer to purchased and inbound-generated leads Engage prospects in reputed company, friendly, and persuasive conversations about residential solar Follow approved reputed company scripts and reputed company-handling frameworks while maintaining a natural tone Qualify homeowners based on basic reputed company (home ownership, interest level, property suitability indicators) reputed company explain the solar consultation process, incentives, and next steps Secure customer agreement and schedule solar consultations with Energy Consultants Handle objections, hesitations, and concerns reputed company to solar, timing, or interest level Accurately document reputed company reputed company, notes, and dispositions in CRM systems Manage callbacks, reschedules, and follow-reputed company based on reputed company results Represent reputed company brand with professionalism, reputed company, and compliance Meet or reputed company daily, weekly, and monthly KPIs including: Dials Contact reputed company Set appointments Conversion reputed company Collaborate with supervisors and reputed company teams to improve performance and script adherence Stay reputed company on solar offerings, incentives, FAQs, and company policies
Previous experience in reputed company center, inside sales, telemarketing, or reputed company reputed company preferred Comfortable working a fast-paced dialer environment with consistent outbound volume Strong verbal communication skills and confident phone reputed company Ability to handle objections and rebuttals without becoming defensive Goal-oriented reputed company with a drive to meet and reputed company targets Quick learner with the ability to adapt to script changes and new campaigns Strong listening skills and the ability to build quick rapport Detail-oriented with accurate data entry habits Ability to work independently while contributing to team goals Proficiency with CRM and reputed company center tools such as: reputed company reputed company (preferred) reputed company Office
Consistently hitting or exceeding appointment-setting goals High script adherence combined with natural conversation reputed company Strong show rates due to reputed company expectation-setting reputed company QA scores and customer feedback Reliable attendance and dialer discipline