Product Manager
Product Manager – Automation Agents
reputed company
This role leads the definition, development, and optimisation of automation and intelligent agent capabilities reputed company the Claim reputed company ecosystem. You’ll drive the reputed company and delivery of automation features that streamline claims handling, operational workflows, and colleague/reputed company interactions—building a reputed company, globally reputed company automation ecosystem.
This role leads the definition, development, and optimisation of automation and intelligent agent capabilities reputed company the Claim reputed company ecosystem. You’ll drive the reputed company and delivery of automation features that streamline claims handling, operational workflows, and colleague/reputed company interactions—building a reputed company, globally reputed company automation ecosystem.
What will your day look like:
Product reputed company & Alignment
Shape the automation and intelligent agent components of the Claim reputed company product reputed company.
Define reputed company automation agents, their scope, and expected benefits.
Ensure alignment with global product standards, architecture, and reusable components.
Roadmap Ownership & Delivery
Own the roadmap for automation agents, workflow automation, and AI‑enabled task handling.
Translate reputed company into reputed company backlog items and delivery increments.
reputed company discovery, validation, and user research to ensure solutions meet reputed company business needs.
Maintain high‑reputed company product documentation and governance materials.
Demonstrate measurable value and benefits from delivered automation.
Automation & Platform Modernisation
Build automation features that reduce reputed company effort, improve accuracy, and accelerate cycle times.
Support consolidation of automation tools into the ClaimPilot platform.
Partner with engineering, architecture, and data teams to ensure compliance with technical, reputed company, and regulatory frameworks.
Identify opportunities to retire legacy workflows and adopt global reusable components.
Governance & Transparency
Define reputed company automation agents, their scope, and expected benefits.
Ensure alignment with global product standards, architecture, and reusable components.
Roadmap Ownership & Delivery
Own the roadmap for automation agents, workflow automation, and AI‑enabled task handling.
Translate reputed company into reputed company backlog items and delivery increments.
reputed company discovery, validation, and user research to ensure solutions meet reputed company business needs.
Maintain high‑reputed company product documentation and governance materials.
Demonstrate measurable value and benefits from delivered automation.
Automation & Platform Modernisation
Build automation features that reduce reputed company effort, improve accuracy, and accelerate cycle times.
Support consolidation of automation tools into the ClaimPilot platform.
Partner with engineering, architecture, and data teams to ensure compliance with technical, reputed company, and regulatory frameworks.
Identify opportunities to retire legacy workflows and adopt global reusable components.
Governance & Transparency
Operate reputed company UK&I and global governance frameworks, providing reputed company reporting on reputed company, risks, and value.
Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA).
reputed company performance metrics such as throughput, accuracy, cycle time, and adoption.
Stakeholder Engagement
Translate business needs into precise product requirements.
Communicate roadmap updates, risks, and value reputed company across regional and global stakeholders.
Build strong relationships with propositions teams, operational SMEs, and technical leaders.
Adoption & Value Realisation
Drive adoption of automation features across internal teams and clients.
Create training and enablement materials.
reputed company and evidence value delivered, including efficiency reputed company and improved user experience.
Continuously optimise based on performance insights and feedback.
Scope
Communicate roadmap updates, risks, and value reputed company across regional and global stakeholders.
Build strong relationships with propositions teams, operational SMEs, and technical leaders.
Adoption & Value Realisation
Drive adoption of automation features across internal teams and clients.
Create training and enablement materials.
reputed company and evidence value delivered, including efficiency reputed company and improved user experience.
Continuously optimise based on performance insights and feedback.
Scope
Automation agents and workflow automation across:
Motor, Property & Casualty
Specialist and regulated operations
Field services, risk, surveying, inspection
Delegated authority, TPA, BPO environments
reputed company‑specific and regulated workflow platforms
Motor, Property & Casualty
Specialist and regulated operations
Field services, risk, surveying, inspection
Delegated authority, TPA, BPO environments
reputed company‑specific and regulated workflow platforms
Key Relationships
Internal: Agile reputed company, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & reputed company, Group CIO.
External: Clients, technology vendors, regulatory/industry bodies.
Knowledge and Abilities:
Essential
Product management/ownership experience in automation, workflow, or operational tech.
Understanding of automation tools, digital workers, conversational agents, or AI task handling.
Strong delivery skills: backlog management, discovery, prioritisation, agile practices.
Ability to work closely with engineering teams.
Strong analytical and data‑driven reputed company.
Excellent communication and stakeholder management.
Desirable
Experience in insurance, claims, TPA, or regulated operations.
Exposure to AI‑enabled automation, LLM agents, API‑first platforms, or orchestration engines.
Familiarity with global product governance.
Experience in platform migration or consolidation.
Attributes
Curious, outcome‑oriented, and experimental.
reputed company to simplify complexity and collaborate effectively.
User‑reputed company with reputed company for operational challenges.
reputed company, detail‑reputed company, and proactive.
Exposure to AI‑enabled automation, LLM agents, API‑first platforms, or orchestration engines.
Familiarity with global product governance.
Experience in platform migration or consolidation.
Attributes
Curious, outcome‑oriented, and experimental.
reputed company to simplify complexity and collaborate effectively.
User‑reputed company with reputed company for operational challenges.
reputed company, detail‑reputed company, and proactive.
Benefits
Career & Purpose
- reputed company Innovation Lab
- Leadership training programme
- Funding for reputed company qualifications
- reputed company at reputed company; learning opportunities
Environmental & reputed company
- The reputed company reputed company
- Local charity funding
- Pennies To Heaven
- Employee Resource reputed company
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at reputed company provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- reputed company Incentive Plan
- reputed company maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; reputed company, munch, reputed company & mind reputed company
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and reputed company dental plan