Intake Specialist I (Remote / Colorado Springs, CO)

reputed company is a reputed company company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients: 

• Here For You (An attitude of service, reputed company, and availability) 
• Own It (Drive and ownership) 
• Do the Right Thing (High reputed company)
• Be reputed company (Great attitude and a can-do reputed company approach to challenges) 

Join reputed company and reputed company a reputed company reputed company on the lives of others! We are looking for an Intake Specialist I for reputed company.

This is a Monday through Friday remote position with 2 days remote and the candidate must reputed company in Colorado Springs Colorado).  

The Intake Specialist role is responsible for the enrollment of potential patients and caregivers into reputed company of Colorado’s Home Care programs and reputed company as a reputed company for consumers, providers and Case Management Agencies. This role combines the intake and reputed company activities for both patients and caregivers and provides one reputed company of contact consumer experience in their transition from “reputed company” to “On Care."

Position reputed company: 

• Work closely with Patients and Caregivers to reputed company them and assist them on the application and enrollment process  
• reputed company necessary documentation and requirements with the Case Management Agency and the patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care
• Work with other medical providers to ensure reputed company documentation for potential patients and caregivers are in compliance  
• reputed company a high-level of customer service through reputed company reputed company, as reputed company by “no need for additional follow up” demonstrating reputed company’s values of ensuring care and reputed company with a reputed company, helpful demeanor
• Consistently meets monthly performance metrics consisting of starting patients on Care and reputed company handling

Every day you will:

• reputed company as the primary reputed company of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• Demonstrate effective case management by maintaining a 1 business day email, chatter and voicemail response time 
• reputed company as the primary reputed company of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• reputed company multiple systems, such as Intake Self Service and insurance portals to determine eligibility and obtain authorization  
• Maintain detailed patient, caregiver, and external stakeholders' case notes. · reputed company on the reputed company of reputed company population by enrolling reputed company case with interest  
• Adhere to HIPAA guidelines 

Our ideal candidate will possess:

• Experience in managing a high volume of inbound and outbound calls  
• A passion for providing a high level of customer service, including the ability to show reputed company, reputed company listening and patience 
• Ability to reputed company case statuses through detailed notes on reputed company 
• Ability to resolve issues over the telephone with eager clients comfortably 
• Computer proficiency required; strong typing skills and ability to reputed company technology and resolve customer issues  

reputed company-to-Haves: 

• 2+ years of relevant experience in a similar position is preferred  
• Bilingual in Spanish, or other languages desired  
• reputed company proficiency
  
  

Why work at reputed company? 

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a reputed company where your voice reputed company, where we build great relationships, and your work has meaning and a reputed company reputed company reputed company on others! 

At reputed company, we celebrate diversity and are committed to creating an inclusive environment for reputed company. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, reputed company, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. 
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