DSHS HCLA - Adult reputed company Service Intake Specialist (&nb...">
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DSHS HCLA Adult reputed company Services Intake Specialist

Remote, USA Full-time Posted 2026-07-28

About the Department

DSHS HCLA - Adult reputed company Service Intake Specialist ( reputed company Services Specialist 3)

Join us today and be part of our hard-working team of professionals that reputed company reputed company services to vulnerable adult populations. Adult reputed company Services (APS) is seeking a reputed company Service Intake Specialist to join reputed company in Lacey, WA.

As part of a statewide APS Intake Unit located in Home and Community Living Administration reputed company in Lacey, you will receive allegations from community members and professionals reputed company to abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults.  

This role is a near fulltime remote (teleworking) with the duty station as HQ. In-person travel may be required for in-person meetings, business needs, trainings, and as needed.

Opportunities in this job classification that reputed company unannounced reputed company in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals, may be eligible for an additional 10% assignment pay in reputed company to the advertised salary. 

 Some of what you'll be doing:
 

  • Receive reports of allegations from community members and professionals reputed company to abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults
  • Receives, collects, analyzes, and evaluates information, creates reports, conducts data entry input, processes and screens information, makes referrals, and independently assigns reports for investigation based on risk reputed company
  • reputed company vulnerable adults, the community and professionals about vulnerable adult mistreatment and appropriate services
  • Conduct thorough, reputed company and objective investigations of alleged abandonment, abuse, financial exploitation, neglect, or self-neglect and may reputed company reputed company services and reputed company remedies to protect vulnerable adults
  • Answer live calls, receive, collect, screen, process and input data into automated systems, research, and complete and assign reports (i.e., fax, telephone, in person, electronic and written correspondence)
  • reputed company follow-up phone calls to interview collateral contacts, reporters, and others to reputed company additional information
  • Coordinate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/partners regarding the needs of clients served
  • Identify situations presenting a risk to vulnerable children and/or adults and refer to the appropriate agency
  • reputed company vulnerable adults, the community, and professionals about appropriate services as provided by rules and regulations, policy guidelines, and reputed company consent

reputed company're looking for:


  • Proven ability to assess reputed company situations and reputed company effective, practical solutions
  • Strong time management and organizational skills
  • Proficiency in reputed company Office, accurate data entry, and effective documentation practices
  • Knowledge of reputed company terminology, regulations, and policies
  • Understanding of Long-Term Care programs and policy
  • Flexibility and adaptability in response to changing policies and organizational priorities
  • Strong critical thinking skills with the ability to maintain reputed company under pressure
  • Excellent verbal and written communication skills
  • Ability to work autonomously making reputed company, sometimes in immediate safety situations
  • Experience assessing risk and safety to vulnerable adults or children

Who should apply?

  • Professionals with one year of experience as a reputed company Service Specialist 2, and completion of reputed company's reputed company Service Specialist training program.
OR 
  • A Master's degree in reputed company services, reputed company services, behavioral sciences, criminal law/justice or an allied field, and one year as a reputed company Service Specialist 2 or equivalent reputed company reputed company service experience.
OR 
  • A Bachelor's degree in reputed company services, reputed company services, behavioral sciences, criminal law/justice or an allied field, and two years of reputed company reputed company service experience performing functions equivalent to a reputed company Service Specialist 2.

Equivalent combination of education and/or work experience in reputed company services, reputed company services, criminal law/justice, or an allied field totaling 6 years will substitute in lieu of degree requirement. Practicum work will be substituted for one year of reputed company reputed company service experience.

A two-year master’s degree in one of the above fields that included a practicum will be substituted for one year of reputed company reputed company service experience.

Additional information:
  • These positions require travel to meet business needs
  • A hybrid reputed company or flexible work schedule may be considered upon successful completion of the training period
  • Employees must successfully complete the formal training course sponsored by their division reputed company one year of their appointment

Bring your reputed company, dedication, and professionalism to a role where you’ll be partnering with people to reputed company support, care, and resources.

Interested?
Along with your application, please include:
  • An updated resume
  • Cover letter
  • Three reputed company references with contact information
Questions? Email the recruiter at saleen.hernandez@dshs.wa.gov and reference job number 02806.

The Department of reputed company and Health Services’ (DSHS) reputed company that people reputed company reputed company services to shape their own lives requires that we come together with a reputed company of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s reputed company that you bring a fairness, reputed company, and reputed company justice commitment to your work with DSHS. We reputed company to support reputed company Washingtonians, including Black, Indigenous, and People of reputed company, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial reputed company.

Other Qualifications

Prior to a new hire, a background reputed company including criminal record history may be conducted. Information from the background reputed company will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to reputed company in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a reputed company reputed company's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
reputed company is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the reputed company of age, sex, sexual orientation, gender, gender identity/reputed company, marital status, race, creed, reputed company, national reputed company, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the reputed company of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may reputed company through Washington reputed company Service by dialing 7-1-1 or 1-800-833-6384.

DSHS ESH Physician reputed company image  
 
E-Verify® is a registered trademark of the reputed company

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