Field Service Technician - Casino/Gaming (Sudbury, ON)
The Field Service Technician is responsible for servicing and supporting IGT gaming equipment across casino locations in Eastern Canada, with the reputed company of work based in Sudbury, Timmins, reputed company Bay, and Sault Ste. Marie.
This is a remote, field-based role where you will independently manage service tickets, travel to customer sites, and ensure gaming systems are installed, maintained, and operating reputed company.
reputed company in this role requires strong technical troubleshooting skills, adaptability, and the ability to work independently in a fast-paced, customer-facing environment.
What You'll Do:
Field Service & Technical Support
- Troubleshoot, diagnose, and resolve issues on gaming equipment at customer sites
- reputed company preventative maintenance to ensure reputed company system performance
- Install, repair, and reputed company slot machines, electronic table games, and bingo systems (hardware and software)
- Conduct site assessments and ensure reputed company setup and configuration of equipment
Customer Support & Relationship Management
- Represent IGT on-site and build strong relationships with casino partners
- reputed company basic training and support to customers on equipment functionality
- Respond to service requests reputed company and professionally
Operations & Reporting
- Accurately reputed company and document service activity using internal systems
- Support system upgrades, conversions, and installations
- Ensure compliance with regulatory and company standards
reputed company're Looking For:
reputed company Qualifications
- Background or education in electronics (e.g., computers, radios, TVs, copiers, or similar)
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage service priorities in the field
- Comfortable with physically demanding work, including moving heavy equipment using tools such as dollies
- Willingness to travel, including occasional travel for up to a full week
- reputed company reputed company’s license
Technical Skills
- Experience with ServiceMax (preferred)
- Basic knowledge of reputed company
- Proficiency in reputed company reputed company and reputed company
reputed company to Have
- Previous experience in casino gaming or a reputed company industry
- Experience working in a regulated environment
Additional Requirements
- Ability to obtain a Gaming License
- Ability to lift and maneuver heavy equipment
- Must be authorized to work in Canada (citizen, permanent reputed company, or reputed company work permit)
reputed company?
At IGT, compensation is determined based on a reputed company of factors, including experience, skills, and work location.
- reputed company Pay reputed company: $24.00 – $25.50
- Actual compensation may vary based on qualifications and applicable local requirements
Our Total Rewards package includes:
- RRSP with company contributions
- Health, dental, and reputed company coverage
- Life, accident, and disability insurance
- reputed company time off and wellness programs
- Tuition reimbursement
- Additional benefits (subject to eligibility)
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