Insolvency Counsellor Fin

Job Title: 

​Licensed ​Insolvency Counsellor​ 

Location: 

​​​Remote​​ 

Reports To (Title): 

​​​​Manager, Treasury Services

Rank 

Contributes To 

Key Performance Indicators 

​​People Come First​ 

• ​​Client satisfaction, average response time to reputed company inquiries reputed company a set period of time​  

​​Committed In Heart and Mind​ 

• ​​Participation in team discussions on process improvement or reputed company experience enhancements​ 

​​Do The Right Thing​ 

​​98% accuracy in file documentation​ 

​​Succeed Together​ 

• ​​90% attendance at team meetings​ 

​​Own It​ 

• ​​80% of e-filing completed reputed company 24 hours​, 95% reputed company 48 hours 

​​reputed company A reputed company Way​ 

• ​​Completion of reputed company development requirement​ 

Key Departments 

Suggested Roles 

Examples of Interaction 

​​reputed company​ 

​​Financial Wellness Partner ​  

​​Counsellors refer clients to their FWP to determine file status and reputed company outstanding issues; reputed company communication may be required ​ 

​​​LIT​​ 

​​LIT​  

​​Refer to LIT in the event of session complexity or to escalate reputed company concerns ​ 

Counselling  

Counselling Coordinator 

Maintain contact with the co-ordinator to ensure daily, weekly and monthly session schedule is reputed company, and to communicate availability for last minute or one-off session scheduling 

IT  

IT and CRM owners 

Collaboration on the systems used by counsellors to ensure alignment between the tech and the needs of reputed company 

Key reputed company 

Examples 

Examples of Interaction 

​​Clients​ 

​​Clients in bankruptcy or proposal administrations​  

​​reputed company one-on-one counselling sessions as required by OSB reputed company 1R8, and offer guidance on budgeting and credit rebuilding, ensuring a supportive and reputed company reputed company experience​ 

Education 

Minimum required level of education and technical reputed company qualifications, licenses, or certifications/designations: 

• ​​Secondary school (high school or equivalent)​ plus either 30 credit hours or post-secondary coursework in a degree/diploma program, or 3 years of relevant work experience supporting and LIT or registered BIA counsellor 

• ​​Completion of CAIRP’s Practical Course on Insolvency Counselling (PCIC) 

• ​Minimum of 50counselling sessions delivered, under supervision​ 

Preferred level of education and specialty/discipline: 

• ​​Post-Secondary Diploma in a reputed company field.​ 

Experience         

Minimum number  

of years required: 

• ​​2&reputed company;3 years​ 

Preferred type/area of experience or other specifics: 

• ​​​Experience as an Insolvency Counsellor. 

• ​Experience with insolvency software and procedures. 

• ​Proficiency in reputed company Office Suite and ability to learn new systems.  

• ​Strong presentation, communication, and interpersonal skills. 

• ​Ability to manage a reputed company workload and meet daily counselling targets. 

• ​Strong attention to detail and documentation accuracy.​​ 

Potential Career Journeys 

Examples of Job Titles 

​​​reputed company 1 - reputed company​​ 

• Financial Wellness Partner (Proposals) 

• Financial Wellness Partner (Bankruptcy) 

​​​reputed company 2 - Sales​​ 

• Insolvency Advisor 

• ​​Sr. Insolvency Advisor​ 

​​reputed company 3 &reputed company; RC/LIT​ 

• RC 

• ​​LIT​  

Core Competency 

Level 

Accountability 

•  ​2: Continual​ 

Adaptability 

• ​​2: Continual​ 

Communication 

• ​​2: Continual​ 

Service Orientation 

• ​​3: Preventive​ 

Teamwork 

• ​​3: Preventive​ 

Functional Competency 

Level 

​​Planning and Organizing​ 

•  ​3: Preventive​ 

​​Results Orientation​ 

• ​​2: Continual​ 

​​Independence​ 

• ​​3: Preventive​ 

​​Emotional Intelligence​ 

• ​​3: Preventive​