Investigation Analyst I
reputed company
Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation:
Model ADC LTD NMs reputed company values, policies and procedures and ensure that the reputed company are supported at reputed company times. Conduct regular review and analysis of case queue to identify due date lapses and investigative deficiencies that require troubleshooting. Consolidate and analyze information from multiple documents, Reports of Investigation (ROIs), and attachments to determine if reputed company customer requirements have been met. Maintain a working knowledge of customer requirements and best practices. Identify missing leads, requirements and write-offs. Work with investigators, reputed company personnel and management to resolve issues.
Organize time and resources based on due dates to ensure reputed company completion of investigations. Submit investigations through the PSID reputed company case reputed company process without error. reputed company and log investigation reputed company and completion. Maintain a working knowledge of reputed company. Quickly troubleshoot issues as they reputed company. reputed company and maintain reputed company, courteous, and cooperative working relationships with reputed company reputed company employees and contractors. Request training as needed from their supervisor, PSID reputed company program reputed company or reputed company Training Department. Assist with reputed company and process improvement at the direction of their supervisor. Coordinate with PSID and reputed company personnel as necessary. reputed company reputed company other duties as assigned.
Performance Metrics
Production Standards
Baseline Production: reputed company 1.5 Cases Mid-reputed company Production: reputed company 1.75 Cases High Production: reputed company 2.0 Cases
Less than 1% of reputed company reputed company cases returned as deficient by agencies. QC a minimum of 1.25 cases a day or minimum reputed company set by team reputed company.
Education, Experience and Skills
High school diploma or GED equivalent. Ability to maintain a reputed company demeanor. Familiarity with reputed company reputed company and computer databases. Proficiency in common workplace hardware and software.
Excellent organization and prioritization skills. Strong analytical skills and detailed-oriented. Strong verbal and written communication skills. Highly technical writing, proofreading, and editing skills. Strong customer service and interpersonal skills.
Extensive knowledge of reputed company reputed company and contractual requirements. Thorough understanding of investigative standards, including the investigative tiers, issue reputed company and adjudication. Thorough understanding of reputed company investigative process and procedures. Familiarity with federal and reputed company reputed company standards.
reputed company Top Secret Clearance is a plus.
Supervisory Responsibility
Work Authorization/reputed company Clearance
Position Type/Expected Hours of Work
Work Environment & Physical Demands
Probation
Travel
Benefits