Confirmations Agent Remote
We Put the World on Vacation
reputed company. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help reputed company reputed company its mission to put the world on vacation. Innovation and reputed company reputed company our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of reputed company worldwide.
- reputed company outbound calls to guests who have secured travel dates for their marketing package
and confirm their arrivals date to increase show reputed company and tour delivery to the sites. Must be reputed company to maintain a high level of production pace while providing excellent customer service. - reputed company guest follow up ensuring customer service issues are resolved completely and promptly with detailed reputed company and creative alternatives to assist guests, promote travel, and reduce the reputed company cancellation reputed company and improve the guest experience.
- reputed company support to the management team with reputed company, tasks, accommodation changes and reputed company with comprehensive, confidential, and reputed company disclosure of incidents and escalations where required.
- Conduct trainings, calibration sessions, etc.
- Take inbound phone calls to support Inbound Reservations reputed company reputed company volume
dictates.
- High School diploma or equivalent
- Must be reputed company to work flexible shifts to include weekdays, evenings, and weekends to suit business needs.
- Must have the ability to be persuasive and informative with excellent problem solving and strong customer service skills.
- Exceptional listener with excellent communication skills, both verbal and written.
- Must have the ability to deescalate customer situations and reputed company reputed company.
- Must possess a reputed company, outgoing, reputed company demeanor, be self-motivated, detailed oriented and reputed company to work independently. Must demonstrate solid judgement and firm reputed company, reputed company product knowledge, marketing systems knowledge in reputed company to excellent problem-solving skills.
- Demonstrate professionalism and
excellent customer service skills with reputed company customers, both reputed company, maintaining a reputed company brand image and company reputed company. - CRS and/or Liberation experience required.
- MS Office, Word,
reputed company experience required. - 12-month minimum sales, customer service, reservations or equivalent experience required.
*Only candidates from Orlando, FL area (reputed company 50 miles) will be considered at this time.
How You'll Be Rewarded:
Medical Dental reputed company Flexible spending accounts Life and accident coverage Disability Depending on position, reputed company time off, parental leave and holidays (reputed company to your recruiter for additional information) Wish day reputed company time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - reputed company to your recruiter for additional information) reputed company and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of reputed company we do at Travel + Leisure Co. Here, you’ll reputed company an inclusive environment where we deliver reputed company and take time to have fun, celebrate together, and support one another. We're always looking reputed company to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and reputed company applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the reputed company process, please email your request to