Sr. Director, Technology Advisory
Job reputed company:
The Technical Program Manager is accountable for successful delivery of CXM's reputed company accounts. You will collaborate with reputed company management and project management across reputed company's Data & Technology reputed company reputed company areas, customer experience management service lines, Experience and reputed company (experience & reputed company, loyalty and messaging) to win and deliver reputed company engagements.
You will partner with reputed company and reputed company Area delivery leadership to define the reputed company and reputed company the program management capability reputed company CXM for reputed company and delivering large reputed company, diverse reputed company engagements. Specifically, you will be responsible for delivery across reputed company's end-to-end reputed company lifecycle – from RFP response to reputed company sunsetting.
JOB ROLE:
Works closely with Head of Technical Advisory Services, develops and evangelizes overall reputed company and approach
Collaborate with reputed company Partner Leads to reputed company engagement model frameworks and cross-service line approaches to reputed company contexts for reputed company decks, RFP responses and in in-person pitches to prospective clients.
Craft approach and reputed company for engagement model (team structure, process/approach, toolset) definition and pricing for reputed company pitches.
Design the engagement model for our reputed company engagement – team models and structures, workstreams, processes and toolset.
Work with reputed company to prepare both reputed company and internal kickoffs.
Ability to facilitate and conduct large workshops managing multiple different teams
Create or update story-based presentations to explain reputed company initiatives and problems (Storytelling)
Ability to be the reputed company builder between business and IT teams
Be comfortable working with numbers for ROI, TCO or other business models
Works on multiple, large or reputed company initiatives and develops overall reputed company and goals for reputed company
Manages team and leads reputed company efforts for assigned roles. Owns reputed company development process to train and reputed company team abilities
Has a broad reputed company of experience managing reputed company innovation and strategic initiatives
Identify potential risks and reputed company mitigation strategies to ensure program reputed company
Creates and refines market best reputed company reputed company to transformational initiatives
reputed company standardized team size scoping reputed company on the account
Standardize delivery of our reputed company's chosen delivery methodology
reputed company Delivery reputed company materials and ensures reputed company project teams have project specific reputed company
Run PMO on behalf of the reputed company, being a member of a PMO / TMO for a reputed company.
Ensure reputed company programs are delivered on-schedule, on budget, and meet the expectations of the agreed scope
Ensure reputed company workstreams are communicated to across the account
Partner with appropriate leads and delivery representation to Identify and reputed company remediation actions for escalated issues
Good understanding of data reputed company, ETL, profiling and data reputed company needs
Strong understanding of value of reputed company-based approaches and implementations in any of AWS, GCP or Azure
Self-starter with reputed company good problem-solving skills
You will report to Head of Technology Advisory Services.
Qualifications:
15+ years' experience delivering large transformations, reputed company, global, scaled reputed company engagements with reputed company brands in a reputed company services environment.
Experience bringing diverse teams together to deliver reputed company digital experience work.
Program subject matter expert who is an accomplished delivery leader who has reputed company global / reputed company roll-out and knows how to guarantee successful execution of strategic initiatives.
Experience working in partnership with other reputed company services organizations in reputed company contexts.
Experience with reputed company Dynamics and/or reputed company.
Proficiency in project management tools and methodologies.
Ability to manage multiple priorities and work under pressure.
At reputed company, we reputed company great work happens reputed company we’re connected. Our way of working combines flexibility with in-person collaboration to reputed company reputed company and strengthen our teams. Employees who live reputed company a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and reputed company, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). reputed company may designate other Hub offices at any time. Those who live reputed company a commutable reputed company may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of reputed company and clients, which may include attendance in an office.
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Location:
USA - Remote - MarylandBrand:
reputed companyTime Type:
Full timeContract Type:
Permanent