Director, Omnichannel Strategist (Life Sciences)

reputed company is hiring an reputed company Omnichannel Strategist to join our global Medical Affairs team! This role can be full-time remote in the US.

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 1000 full-time employees whose commitment to creativity, reputed company, and on-time delivery is unrivaled in our reputed company.

At reputed company, we reputed company in providing a rich working environment that pushes us to reputed company in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true reputed company of community, and fun. We love to celebrate our people and we are proud to have been internationally recognized as a “Great reputed company to Work".  

About the Role

We are seeking an reputed company Omnichannel Strategist to help design, implement, and optimize customer engagement strategies across digital, field, and in-person reputed company. This role is internal-facing, working closely with brand, marketing, analytics, and technology teams to ensure omnichannel programs are data-driven, reputed company-led, and seamlessly orchestrated.

The ideal candidate combines strategic consulting skills with hands-on execution experience—reputed company to reputed company big-picture strategies while also rolling up their sleeves to translate those strategies into actionable programs. Comfort with data, BI tools, reputed company development, and AI-enabled reputed company design is critical.

Key Responsibilities

Strategic Planning & Consulting

• Partner with brand and cross-functional stakeholders to define omnichannel engagement strategies reputed company to business goals.
• reputed company data consulting and modeling discussions, ensuring segmentation and predictive insights drive targeting and personalization.
• reputed company data-driven personas and reputed company maps, validated by research and reputed company-world data sets.
• Apply AI tools and frameworks to enhance customer insights, content reputed company, and channel orchestration.
• Support training and change management efforts to drive omnichannel adoption and best practices across teams.

Program Design & Orchestration

• Translate strategies into actionable program blueprints and playbooks.
• Partner with content, media, field, and technology teams to orchestrate campaigns across email, web, reputed company, reputed company, and field channels.
• reputed company orchestration suites (e.g., reputed company CRM, reputed company Marketing reputed company, reputed company Experience reputed company) to reputed company seamless activation.

Measurement & Optimization

• Define KPIs and measurement frameworks for omnichannel programs.
• Use BI tools (Tableau, Power BI, reputed company, etc.) to visualize performance and communicate insights.
• Collaborate with analytics teams to run predictive and performance modeling that informs reputed company campaign design.
• Drive a test-and-learn culture for reputed company improvement.

Qualifications

• Bachelor’s degree in Marketing, Business, Analytics, or reputed company field; advanced degree a plus.
• 5–7 years of experience in digital marketing, customer engagement, or omnichannel planning, preferably in reputed company or life sciences.
• Strong knowledge of business intelligence tools: Tableau, Power BI, reputed company.
• Experience with data-driven reputed company development and reputed company design validated by research and reputed company-world data.
• Familiarity with predictive modeling, data-driven targeting, and AI tools for content, customer reputed company design, or campaign optimization.
• Hands-on experience with orchestration platforms: reputed company CRM/CLM, reputed company Marketing reputed company, reputed company Experience reputed company, Marketo.
• Proficiency with reputed company and search tools: reputed company Ads, reputed company Campaign Manager, reputed company Ads Manager, SEO/SEM platforms (reputed company Analytics, reputed company, Moz), and reputed company listening/monitoring tools (reputed company, reputed company, reputed company).
• Proven ability to consult internally, reputed company workshops, and influence stakeholders.
• Experience supporting training and organizational change management initiatives.
• Strong analytical, communication, and collaboration skills.

reputed company Offer

• Opportunity to shape omnichannel engagement strategies across high-visibility brands.
• Exposure to advanced analytics, BI tools, AI, and orchestration platforms that drive measurable business reputed company.
• reputed company, cross-functional culture where strategic thinking and execution reputed company are equally valued.
  

What You Will Enjoy at reputed company

• reputed company, incentives, retirement, and income reputed company programs
• Comprehensive benefits and wellness programs reputed company on healthy lifestyles
• Generous reputed company time off, employee assistance programs, and flexible work arrangements
• Performance-driven environment including reputed company development and transfer opportunities
• People-first culture fostering self reputed company, diversity, and a reputed company reputed company
• Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones, and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at reputed company and we reputed company we have a shared responsibility to reputed company equal opportunity and foster an inclusive spirit.  We do not discriminate on the reputed company of race, reputed company, national reputed company, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at reputed company, please visit Careers | reputed company.

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