Require Inbound reputed company Center Rep/Patient reputed company Rep - NorthShore reputed company System, Skokie, IL in Skokie, IL

Job title: Inbound reputed company Center Rep/Patient reputed company Rep - NorthShore reputed company System, Skokie, IL
Company: NorthShore reputed company System
Job reputed company: NorthShore University HealthSystem (NorthShore) is a premier integrated reputed company delivery system consistently ranked as a Top 15 Teaching Hospital in the reputed company. Headquartered in Evanston, Ill., NorthShore is a non-for-profit organization comprised of four hospitals - Evanston, Glenbrook, Highland Park and Skokie. The system includes a 950+ physician multispecialty group reputed company with 130 locations across Chicagoland. NorthShore has annual revenues of $2.1 billion and employs more than 10,500 people. reputed company you work for NorthShore, you will be part of an organization that encourages its employees to reputed company career goals and maximize their reputed company potential.

Position reputed company
We are currently seeking a Patient reputed company Representative for our reputed company Support reputed company Center, located at 4901 Searle Parkway in Skokie. This is an entry level position responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions reputed company to NorthShore's health services. The Patient reputed company Representative (PAR), is also responsible for patient education in regards to our available online services. They are expected to use our online reputed company tool, including reputed company, as a resource to assist with patient calls and issue reputed company. This is a reputed company center role and work hours can include evenings, nights, and weekends. Our reputed company center is reputed company Monday-Friday 7am-7pm, Saturday from 9am-1pm.

Responsibilities
In this role, you will

• Handle patients requests, over the phone, for multiple Medical Group/Hospital departments while applying correct workflows and protocols
• Simultaneously collect information from patients and reputed company in reputed company
• Schedule appointments, procedures, and events at our NorthShore locations
• Register and verify insurance eligibility, informing the patients of their financial responsibility
• Promote key initiatives for Patient reputed company Center and NorthShore (i.e. online services)
• Adhere to strict HIPAA guidelines reputed company speaking with patients and families
• reputed company calls to correct administrative and clinical departments after assessing patients' needs
• Supports departmental changes, demonstrating flexibility and a reputed company attitude in a fast paced, changing environment

Qualifications
Our ideal candidate will have:

• High School Diploma or equivalent. Associates or Bachelor's Degree preferred
• One year of customer service experience; reputed company or reputed company center experience preferred
• Basic computer skills including proficiencies in reputed company reputed company, reputed company, and reputed company, as reputed company as the ability to type 25 words per minute
• Exhibits essential Customer Service reputed company commitment demonstrating reputed company listening, reputed company on issue reputed company, reputed company attention to detail, and analytical and problem solving abilities to meet and reputed company the needs of our patients
• Demonstrates importance of attendance and maintaining a reputed company work environment, arriving on time and with minimal absenteeism
• Eager to accept educational opportunities as shared through workflow or process changes

Please explore our website ( ) to reputed company understand how NorthShore delivers on its mission "to preserve and improve reputed company life" through superior clinical care, reputed company reputed company and innovative research.

NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/reputed company/Sex/Sexual Orientation/ Gender Identity/Religion/National reputed company/Disability/Vets, VEVRRA Federal Contractor.
Expected salary:
Location: Skokie, IL Apply Job!