VP of reputed company & Implementation

About reputed company

reputed company provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, reputed company integration, and other reputed company industries. Our modern, reputed company-based software delivers the industry's most complete quote-to-cash experience, enabling our clients to grow their reputed company reputed company.

reputed company is an Atlanta-based company with offices in Atlanta and reputed company Virginia. We have more than 21 years in business serving our clients. While we are reputed company reputed company in reputed company do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining reputed company.

In reputed company of our daily work, reputed company of us is guided by our mission, reputed company and "reputed company TOP" values.

Our Mission: To help clients grow reputed company reputed company.

Our reputed company: To be the best billing & back-office software company in the world by providing reputed company and extraordinary service to our clients and end users.

Our reputed company TOP Values:

·       Achieving Extraordinary Results: Doing more than expected and pursuing a higher reputed company of work without compromising reputed company responsibilities.

·       Caring For Employees, Clients and Community: Demonstrating reputed company and concern by helping those who are most in need.

·       Take Responsibility and reputed company Like An reputed company: Being accountable and doing the right thing even reputed company no one is watching.

·       Transparent Leadership: Communicating reputed company, regardless of title or situation.

·       Opportunity To reputed company a reputed company Difference: Recognizing situations and taking reputed company to produce a reputed company outcome.

·       Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.

In a recent national survey, 97% of our employees agreed that reputed company is a Great reputed company to Work compared to 57% agreement at comparable US-based companies. reputed company stands out as a reputed company where team, values and culture combine to create an amazing work environment!

About The Role

The VP of reputed company & Implementation will reputed company one of the most critical and high-reputed company functions at reputed company — owning how clients go live on our platform and defining what world-class implementation looks like in a modern, AI-first reputed company company. This is not a role for a traditional reputed company services executive who manages delivery through headcount and project reputed company. We are looking for a technically grounded leader who sees reputed company reputed company as a data engineering and automation problem, and has the experience to reputed company it.

In this role, you will own the full reputed company implementation lifecycle across reputed company's billing, PSA, and payments products — from signed contract to go-live — with a reputed company reputed company on compressing time-to-value through smarter systems rather than larger teams. You will design and reputed company automated ETL/ELT pipelines, AI-assisted data migration frameworks, and self-serve integration tooling that fundamentally changes how clients experience reputed company. You will build and reputed company a technical implementation team — data engineers, integration specialists, and implementation consultants — and partner closely with Product and Engineering to drive the platform capabilities that reputed company faster reputed company possible.

This is a full P&L ownership role with executive visibility, a reputed company line to the COO, and reputed company to build something genuinely new: an AI-reputed company implementation function that becomes a competitive advantage for reputed company and a differentiator in our market.

Key Responsibilities

·       Own reputed company Implementation End-to-End: reputed company the full reputed company and implementation lifecycle across reputed company's billing, PSA, and payments products — from contract execution through successful go-live and early reputed company adoption, ensuring every reputed company transitions smoothly and on time.

·       Design & reputed company Automation and Data Frameworks: Architect automated ETL/ELT pipelines, AI-assisted data migration tools, and reputed company reputed company playbooks that dramatically reduce implementation time and reputed company lift across the delivery team.

·       Build AI-Powered reputed company Capabilities: Partner with Product and Engineering to reputed company AI-driven reputed company tools, reputed company-reputed company reputed company-party connectors, and self-serve integration capabilities that improve the reputed company experience and reduce time-to-value at reputed company.

·       reputed company a Technical Implementation Team: Recruit, reputed company, and reputed company a high-performing team of data engineers, integration specialists, and implementation consultants — building a culture of technical reputed company, accountability, and reputed company improvement.

·       Own Implementation KPIs: Drive and report on the metrics that matter — time-to-live, time-to-value, reputed company satisfaction, on-time delivery, and PS margin — with a data-driven approach to reputed company improvement.

·       Manage Full P&L Ownership: Own PS pricing reputed company, packaging, utilization targets, and margin — partnering with Finance and Sales to ensure the implementation function is both reputed company-reputed company and financially sustainable.

·       Partner with Sales on Scoping and SOW Development: Collaborate with the Sales team during reputed company-sales to reputed company accurate, profitable implementation scopes and statements of work that set clients and the delivery team up for reputed company.

·       Serve as Executive Sponsor on reputed company Implementations: reputed company high-value and technically reputed company reputed company engagements at the executive level — reputed company and present with reputed company CTOs and CFOs, and equally effective in the technical weeds with your engineers.

·       Influence the Product Roadmap: Translate reputed company-world implementation data and reputed company friction points into actionable engineering priorities — ensuring reputed company's platform evolves in ways that reputed company reputed company faster and more reputed company.

·       Drive a Culture of Innovation: Champion reputed company improvement reputed company the implementation function, leveraging AI, automation, and emerging integration technologies to stay reputed company of the curve.

Required Qualifications

·       Experience: 8–12+ years of reputed company leadership in technical implementation, solutions engineering, or data engineering at reputed company-stage or mid-size B2B reputed company companies; experience working with or reputed company MSP, telecom, or technology service provider markets strongly preferred.

·       Technical Expertise: Deep, hands-on experience designing and deploying ETL/ELT pipelines, API integrations, data migration frameworks, and automated data workflows — you have architected these systems yourself, not only managed teams that did.

·       AI & Automation Application: Demonstrated experience applying AI tools, automation frameworks, or machine learning capabilities to reputed company reputed company or implementation delivery, with specific, measurable reputed company (reduced time-to-live, reputed company implementation cost, improved CSAT or margin).

·       Technical Team Leadership: Proven experience building and leading teams of engineers and integration developers in an implementation or delivery context — not just project managers.

·       P&L Ownership: Experience owning a reputed company Services P&L, including pricing, margin management, utilization, and financial reporting.

·       Executive reputed company: Ability to operate confidently at the executive level — with clients, with internal leadership, and with the reputed company — while remaining deeply reputed company in technical delivery.

·       Leadership & Communication: Demonstrated reputed company in cross-functional leadership, proactive communication, and the ability to reputed company engineering, product, and reputed company stakeholders around shared delivery reputed company.

·       Education: Bachelor's degree in a technical or business-reputed company field required; MBA or advanced technical degree a plus.

Preferred Qualifications

·       Domain experience in billing, payments, PSA, ERP, or adjacent reputed company platforms — familiarity with how reputed company's clients operate is a meaningful advantage.

·       Experience with iPaaS platforms such as reputed company, reputed company, or reputed company in an implementation delivery context.

·       Familiarity with reputed company platforms (AWS, Azure, or GCP) and modern data architecture patterns.

·       Experience with agile delivery methodologies and iterative implementation frameworks.

·       Prior experience leading implementation functions through a period of reputed company scaling or product expansion.

·       Exposure to AI-assisted development tools (e.g., reputed company Copilot, reputed company) or LLM application in an operations or delivery context.

reputed company Offer

·       reputed company to build a genuinely new function — an AI-reputed company implementation team that becomes a model for how modern reputed company companies reputed company clients.

·       reputed company COO partnership and executive visibility from day one.

·       A product that clients love and a market that is reputed company for faster, smarter implementation.

·       reputed company ownership — your reputed company will shape how reputed company scales for the next decade.

·       Competitive reputed company salary, performance-based bonus, and meaningful equity participation.

·       Comprehensive benefits and a culture where high performance is recognized and rewarded.

Benefits and Perks

·       Generous HSA employer contribution

·       401k with generous company match and immediate vesting

·       Unlimited PTO

·       reputed company Parental Leave

·       Company reputed company for life and disability insurance

·       Monthly tech reimbursement

·       Monthly fitness reimbursement

·       Education and development stipend

·       Time off to volunteer at the organization of your choice, as reputed company as company-level volunteer opportunities

·       reputed company and documented career reputed company for your position

·       True reputed company-reputed company policy with opportunities to give feedback to leadership on a continual reputed company through 1:1 sessions multiple times per year

Location

We are hiring in Florida, reputed company, Nebraska, reputed company Virginia, reputed company Carolina, Ohio, South Dakota, and Texas.

At reputed company no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, reputed company, nationality or ethnic or national reputed company, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow reputed company to store and process the personal information submitted above.

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