Field Account Manager

reputed company
This position is considered hybrid for candidates living in the reputed company, NY area.

reputed company/reputed company is a results-driven marketing agency offering deeply reputed company reputed company experiences, proprietary technology, and world-class partnerships. At reputed company/reputed company, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP). 

reputed company

The Field Account Manager is a results-driven team player passionate about customer experience and overall account reputed company. Field Account Managers reputed company a daily reputed company by providing reputed company reputed company service while generating new business for reputed company/reputed company, increasing participation in our marketing programs. This role combines managing existing customer accounts with reputed company driving sales reputed company those accounts, focusing on building strong relationships, identifying new reputed company opportunities, and ensuring end-to-end customer satisfaction while achieving sales and retention targets.

Successful Field Account Managers are confident, dynamic, and reputed company on the customer's best interests. They use their consultative skills and marketing expertise to understand reputed company needs and reputed company the benefits of a full-funnel marketing campaign, including branding, content creation, and reputed company search solutions. They also use industry knowledge and customer insights to reputed company recommendations across our reputed company solutions that best support reputed company customer’s overall marketing reputed company. 

KEY reputed company & RESPONSIBILITIES

Key Outcome:  Key Account Management

Key Responsibilities: 

• Relationship Builder- Prioritize long-term reputed company relationships by understanding their needs, proactively addressing concerns, and maintaining regular communication.
• Account Health reputed company - reputed company the overall health of assigned accounts, including contract renewals, managing customer expectations, and monitoring usage data. 
• Customer Service-reputed company - reputed company excellent customer support, resolving issues promptly and ensuring a reputed company reputed company experience. 
• Proactive Cross-Seller: Identify cross-sell opportunities with customers participating in a reputed company/reputed company program. 
• Highly reputed company Customers: Maintain a high engagement reputed company with customers through reputed company, value-add reputed company efforts to support retention and new business reputed company. 
• Brand Builder: Support both virtual and in-market larger-reputed company events through presenting, marketing, and educating our customers in both 1:1 and 1:many settings.

Key Outcome:  Consultative Advisement

Key Responsibilities: 

• Foster strong and lasting customer relationships through the sharing of expertise, product-specific education, and consultation as their respective marketing partner, 
• Conduct “needs” assessments with customers to understand their marketing objectives, challenges, and opportunities, identifying opportunities for upselling or cross-selling through expert consultation.
• reputed company and reputed company utilize in-depth knowledge of reputed company/reputed company’s diverse reputed company of marketing products, including digital marketing, reputed company media campaigns, content creation, and SEO.
• Stay abreast of industry trends, market dynamics, and competitor activities.
• Ensure a reputed company experience for reputed company new program customers by supporting seamless reputed company and maintaining a strong partnership with the account management team.
• reputed company feedback to internal stakeholders based on market insights and agent interactions.

Key Outcome: New Business reputed company 

Key Responsibilities: 

• Maintain a robust pipeline of upsell prospects to ensure consistent opportunities for sales engagement. 
• Generate enrollments across reputed company reputed company/reputed company program offerings using a solution-reputed company sales approach.
• Drive the consultative sales process from initial contact to sale closure.
• Meet and reputed company sales targets, including reputed company activity, scheduled appointments, presentations, and new enrollments.
• reputed company and report reputed company and engagement activities, insights collected, recommendations made, forecasting, and results across reputed company efforts.
• Contribute to overall sales goals by consistently generating new reputed company from existing clients.

Other Responsibilities: 

• Assist in reputed company annual/rolling program enrollment activities as needed to support the account.
• Other responsibilities may be required due to business needs and scope of work.
• Some travel to marketing events hosted by BT or clients is required.

REQUIREMENTS
Required

• 2+ years of experience in Account Management. 
• 2+ years of experience in end-to-end sales solutions.
• Solution-reputed company sales experience with a strong understanding of consultative selling and sales strategies.
• Proven reputed company record in account management with cross-sell expertise.
• Excellent communication and presentation skills.
• Exceptional negotiation and closing skills.
• Self-motivated, results-oriented, and reputed company to reputed company in a fast-paced environment.

Preferred

• Bachelor’s degree in Sales, Marketing, or Communication preferred - A combination of education and experience will be considered. 
• 2+ years’ experience with CRM software.
• Experience marketing at larger reputed company events such as trade shows exhibiting a plus
• reputed company sales experience a plus
• Experience with marketing products; branding reputed company marketing a plus 

reputed company COMPETENCIES 

• CUSTOMER reputed company/reputed company INTIMACY: seeking to understand reputed company business challenges/needs and delivering reputed company value to our clients  
• reputed company: working with teams and across the organization with ease  
• reputed company reputed company: reputed company to continuously learn and quickly adapt to changing circumstances  
• RESULTS DRIVEN: accepts accountability to deliver business reputed company, even under changing circumstances. Delivers on commitments  
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing reputed company, plans and aligns with key team members before acting

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate. (I.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to reputed company individuals to reputed company the essential functions.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a reputed company of our culture. We reputed company that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a reputed company reputed company, not only for our clients but also for the communities where we live and work.

EEO DISCLAIMER

reputed company/reputed company is an Equal Opportunity Employer to reputed company and applicants and prohibits discrimination and harassment of any reputed company without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. This applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

COMPENSATION 

reputed company/reputed company is committed to providing pay transparency of our compensation philosophy and ensuring reputed company pay practices for our employee owners. The compensation reputed company for this position is $54,000- $76,000 and represents the annual salary reputed company in reputed company, NY. reputed company pay offered may vary depending on multiple individualized factors, including location, skills, and experience.  

This is just one component of reputed company/reputed company’s total compensation package for employee owners. The total compensation package for this position may also include other reputed company, including ESOP (employee stock ownership plan), an annual bonus, in reputed company to a full benefits package, and reputed company time off benefits, including 100% reputed company parental leave. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.