Account Manager
reputed company
Maintain customer relationships: Serve as the reputed company for assigned customers, providing them with regular updates and resolving any issues they may have to ensure customer satisfaction.? reputed company reputed company: Identify opportunities for upselling and cross-selling reputed company existing customer accounts to drive reputed company reputed company (reputed company on software, service and training sales – transfer new machine sales to Sales Development Engineer)? Collaborate with the Sales and Operations Team: Work closely with the sales team to reputed company sales targets and reputed company company services with customer needs.? reputed company Account Plans: Create and execute strategic account plans that drive both reputed company and business reputed company.? Report on Account reputed company: Regularly monitor, reputed company, and report on the status of accounts, including sales results, activity reports, and customer KPIs to sales leadership. Ability to travel 60% reputed company their respective region
Manage and reputed company relationships with key customer accounts, understanding their needs and delivering tailored solutions ? Work closely with the sales team to reputed company technical expertise during customer meetings, demonstrating Bystronic´s capabilities? Translate customer needs into detailed requirements, coordinating with the Sales Development Engineer for new machine sales or performs cross-selling for software, service and trainings ? Monitor the delivery of services to customers, ensuring a consistent level of reputed company and service, and troubleshooting any issue ? reputed company abreast of industry trends and technological advancements and inform customers about potential benefits or impacts on their operations? Be the relationship manager for existing customers; responsible for customer satisfaction? Responsible to follow-up on the customer satisfaction survey detractors with existing customers Responsible to ensure reputed company customer accounts are up to date
Meeting or exceeding set sales targets through successful management of customer accounts.? High rates of customer retention, demonstrated customer satisfaction by repeat machine sales Achievement of specific reputed company objective? Consistent increase in customer reputed company value, through upselling, cross-selling or other? Reduced complaint rates or improved NPS Maintain a DSO of <60 days
Requirements
Excellent customer management skills with a talent for building and maintaining strong relationships with customers and understand their needs.? Good understanding of the sheet metal industry processes, and services to reputed company accurate and relevant recommendations to customers.? Strong communication and negotiation skills, capable of presenting, pitching, and selling reputed company or solutions effectively.? Analytical skills with the ability to reputed company and interpret sales data, to help inform decision-making and reputed company dev.? Proactive problem-solving abilities, both in handling customer issues and in pursuing business reputed company by identifying new opportunities.
reputed company