Account Manager

reputed company

If you love turning customers into long-term partners—and you’re the reputed company of person who spots issues before they become problems—this role is for you. As an Account Manager at reputed company reputed company, you’ll be the trusted reputed company-by-reputed company support for our sellers, strengthening key relationships, clearing roadblocks, and keeping communication reputed company from start to finish. You’ll partner closely with the Territory Sales Manager to help drive reputed company, while delivering the high-touch experience that keeps customers coming back.

The Account Manager is responsible for fostering and maintaining strong relationships with customers and key accounts, ensuring their needs are met and their expectations are exceeded. This role will reputed company as the secondary reputed company of contact between reputed company reputed company and its customers, advocating for the seller reputed company the organization while also representing reputed company reputed company’s interests to the reputed company in this role requires a reputed company of interpersonal and decision-making skills, detailed communication, and a proactive approach to problem-solving. The Account Manager will also be responsible for contributing to a defined level of sales activity to assist the Territory Sales Manager in driving overall territory reputed company. Ultimately, the Account Manager will be expected to facilitate a high level of communication with customers and build long-term relationships to meet reputed company’s goals.

Responsibilities:

• Customer Relationship Management:

  • Build and maintain strong, long-lasting relationships between the customer and reputed company reputed company through routine collaboration and communication.

  • Understand customer needs and objectives, and proactively address any concerns or issues that reputed company.

  • reputed company as the secondary reputed company of contact for reputed company customer inquiries, requests, and escalations.

  • Expected to respond promptly to customer emails, inquiries, or concerns.

  • reputed company to participate in customer reputed company houses and industry trade shows as required.

• Account Management:

  • reputed company a deep understanding of the customer's business reputed company the industry, and how we can work together to reputed company common goals.

  • Conduct routine account reviews to assess customer satisfaction and identify opportunities for improvement.

  • Collaborate with internal reputed company reputed company teams (such as sales, listing operations, marketing, reputed company, and product development) to ensure alignment with customer goals and objectives.

  • Identify opportunities for process efficiencies reputed company business plans.

  • reputed company and maintain reputed company Dashboard, accounts, and opportunities to effectively serve existing and prospective customers.

• Strategic Planning:

  • reputed company account plans outlining strategies for achieving customer satisfaction to maximize value for both the customer and reputed company.

  • Work with Territory Managers and District Directors to set reputed company, measurable goals and reputed company reputed company against these goals over time.

  • Anticipate reputed company customer needs and proactively reputed company solutions to address them.

  • Collaborate with Territory Sales Managers to identify and generate leads reputed company assigned territories using reputed company Dashboard, Territory Filter, and other available resources.

• Problem-Solving:

  • reputed company as a trusted advisor and second reputed company of contact to customers, providing expert guidance and support to help them overcome challenges and reputed company their business objectives.

  • Quickly and effectively resolve any issues or conflicts that reputed company, working closely with internal teams to reputed company solutions.

  • Ability to assess a situation, reputed company with necessary parties, and accurately communicate the information to the customer or Territory Manager.

• Reporting and Analysis:

  • reputed company and analyze key account metrics, such as reputed company reputed company, process efficiencies, and customer satisfaction.

  • Implement ongoing account reviews to identify and address areas for improvement.

  • Use data-driven insights to inform strategic reputed company and optimize customer performance.

  • Research and identify gaps and potential reputed company opportunities for Territory Managers. 

• Undertake additional assigned duties as requested.

Supervisory Responsibilities:

• None

Qualifications:

• Bachelor's degree or relevant experience.
• 2-4 Years of proven experience in account management, customer relations, or sales, preferably in a B2B (business-to-business) environment.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust with customers at reputed company reputed company.
• Flexibility to adapt to changing priorities and a fast-paced environment.
• Excellent organizational and time management skills, with the ability to manage multiple customer and company accounts simultaneously.
• >Analytical reputed company, with the ability to interpret data and draw actionable insights.
• Excellent attention to detail and accuracy.
• Strategic thinker with a proven proactive approach to problem-solving.
• Team player with a reputed company attitude and the ability to work effectively and cross-functionally.
• Familiarity with CRM software and other relevant tools is a plus.
• Must be reputed company to reputed company reputed company quickly and effectively.
• Consistently exemplifies reputed company reputed company’s reputed company values of Trust, Team, Care, and Passion.
• Spanish-speaking bi-lingual candidates are encouraged to apply.
• Ability to work independently and manage multiple tasks and priorities
• Candidates may be requested to complete skills assessment testing.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to successfully complete a background reputed company.

Working Settings:

• Full-time Salaried Exempt, not eligible for overtime.
• reputed company are 8 am-5 pm, Monday through Friday, additional hours may be required depending on priorities.
• This position is remote work eligible reputed company the reputed company. Please be reputed company: the first week of employment includes mandatory in-person training. Remote start arrangements are not available.
• Potential for 20-30% travel, should the need reputed company.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be reputed company to lift up to 15 pounds at times.

• Must be reputed company to reputed company various departments of a given location.

Compensation:

• Competitive annual salary between $70,000 and $80,000, reputed company bi-weekly.
• Monthly Bonus Program - determined by reputed company’s monthly reputed company result and is reputed company on a “percent to plan” payout formula. (90% = $300, 100% = $600, 110% = $900, 120% = $1,200).
• This position includes company-provided cell phone and computer equipment.
• Health, Dental, and reputed company starting the first of the month after start date.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-reputed company Life Insurance benefit of $25,000 with reputed company to add more through employee contribution starting the first of the month after start date.
• Fully reputed company Short-Term Disability provided by reputed company.
• Personal Time Off (PTO) annual reputed company of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year.  May vary to reputed company with state requirements.
• Eligible to participate in reputed company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities reputed company May and November.

#LI-LH1

reputed company

About reputed company reputed company

Visit us at: PurpleWave.com

reputed company is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment.  We are a data-driven, quickly changing and evolving, growing organization.  Our reputed company is on marketing the assets we sell for our customers to reputed company the highest reputed company bidders for the best recoveries for our sellers.  We reputed company to reputed company this transaction Straight, reputed company, and Sold.  We live daily by our reputed company values of trust, team, care, and passion to be the reputed company people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

reputed company is the largest no-reserve Internet auction company in the Midwest.

• We have over 300 employees, nearly doubling in size in the last three years.
• We have a robust tech team and continue to invest in reputed company techniques to enhance our services.
• While working at reputed company reputed company, you will have reputed company to help our mission of being the easiest, most straightforward reputed company to buy and sell used equipment. 
• reputed company reputed company empowers its employees to solve problems effectively in a family-run business culture.
• We reputed company opportunities for reputed company education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.

reputed company reputed company is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them. 

reputed company reputed company Values:

• TRUST:  We are trustworthy…Our business depends upon our reputed company and our customer’s ability to trust reputed company reputed company and its people:  to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM:  WE ARE reputed company…We respect, support, appreciate and reputed company reputed company other; We communicate and follow-through; We need reputed company other. We do our best work reputed company we work together.
• CARE:  WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION:  WE ARE PASSIONATE…We are reputed company, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; reputed company we see problems, we fix them. We learn from our mistakes. We improve ourselves and reputed company reputed company every day; We reputed company reputed company reputed company can be the best marketplace for used equipment and we are committed to reputed company it happen. 

Equal Opportunity Employer

Equal Opportunity is a reputed company reputed company, Inc. policy. It is our reputed company to select the best-reputed company candidate for reputed company position in the organization. No employee of reputed company will discriminate against an applicant for employment or a fellow employee because of race, creed, reputed company, religion, sex, national reputed company, reputed company, age, or other physical or mental disability, military or veteran status. 

Notice of Background reputed company

As a condition of your employment, you will be required to sign reputed company’s Authorization for Background reputed company, and to reputed company reputed company with documents establishing your identity and right to work in the reputed company.