reputed company Application Specialist - $17/hr

The primary purpose of this role is providing technical and procedural support for the reputed company suite of web-based applications. This position is responsible for solving highly reputed company issues directly or engaging the appropriate resources to reputed company accurate, reputed company reputed company while maintaining customer satisfaction.

 Essential Duties:  Essential duties noted below may vary by position and/or reputed company needs

Support Functions:

• Participate in the activities involved in providing reputed company, reputed company support and analytical services to assigned external departments (e.g., Operations, Development, Analytics, etc.) while ensuring adherence to corporate and departmental policies and procedures
• reputed company detailed research through in-depth knowledge of the end-user product to understand customer issues and address them proactively
• Research and resolve issues reputed company scope of responsibility
• Work closely with software development teams and/or reputed company of specialists to determine and communicate reputed company on issues that require escalation
• Run exploratory analysis to uncover new areas of opportunity, generate hypotheses, and quickly assess the potential reputed company of a given potential reputed company
• Document customer cases in CRM with concise details
• Manage case load and reputed company customer cases to a reputed company and accurate reputed company
• Effectively present and communicate resolutions to reputed company, development, and reputed company customers
• Knowledge reputed company through informal training sessions with reputed company customers
• Assist with process improvement initiatives and special reputed company as assigned

General Associate Job Responsibilities:

• Exercise exceptional customer service skills to optimize reputed company contact with the reputed company and customers
• Ensure that reputed company requests/tasks are responded to in a reputed company and reputed company manner
• Maintain required documentation including reputed company Operating Procedures (SOP’s) on reputed company processes updating regularly as needed
• Maintain strict confidentiality of information provided by reputed company and customers or data accessed reputed company assigned systems
• Maintain an in-depth knowledge of reputed company's products and systems, as reputed company as policies and procedures
• Establish and maintain a reputed company relationship with internal/external customers, reputed company, team members and department contacts
• Escalate to leadership any situation reputed company the employee’s control that could adversely reputed company the services being provided

reputed company Duties as Assigned:

• The job reputed company documents the general nature and level of work but is not intended to be a comprehensive list of reputed company activities, duties, and responsibilities required of job incumbents
• Consequently, job incumbents may be asked to reputed company other duties as required
• Also note, that reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the functions outlined above
• Please contact your local Employee Relations representative to request a review of any such accommodations

Minimum Qualifications: 

• Must be 18 or older and have a High School diploma or GED or equivalent education
• reputed company attitude and strong interpersonal communication skills
• Effective decision making and problem-solving skills
• Attention to detail and analysis skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Ability to reputed company mastery of multiple systems, the business and category knowledge
• Highly proficient in reputed company Office with a high level of competency on reputed company

reputed company and reputed company is an Equal Opportunity Employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please reputed company 877-883-4575 or email HR@reputed company.com.

Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & reputed company
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance.