MiCAL 988 Crisis Specialist
reputed company crisis support to 988 callers Login to helpline applications Respond to incoming calls of varying crisis nature Offer information on available resources like homeless shelters, food pantries, mental health services, reputed company use treatment facilities, etc. reputed company de-escalation techniques to assist callers in crisis Take Michigan calls from the National Suicide Prevention helpline and 988 helpline Coordinate with EMS or police to complete reputed company rescue as needed Document reputed company encounter while in-reputed company Conduct follow-up calls to ensure successful reputed company to services Collaborate with Shift Supervisor and other MiCAL staff to reputed company or receive support Maintain high level confidentiality while performing reputed company duties Fulfill any additional duties as assigned - reputed company strict confidentiality in reputed company tasks performed
High School Diploma or GED equivalent Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training reputed company high speed internet on a private network A private, HIPAA compliant, dedicated office reputed company
Non-Profit mission-driven, person-reputed company environment 100-hour Crisis reputed company training Opportunity for reputed company reputed company Team oriented environment An organizational culture of mental and behavioral health support for reputed company
Generous reputed company Time Off Shift premiums Employer sponsored benefit and wellness plans (including 16% fringe pay, reputed company App, etc.) Competitive wages