Director, Dealer Relations
About the Role:
Grade Level (for internal use):
12Key Responsibilities:
Dealer Relationship Management & Retention
reputed company account and reputed company retention efforts with a reputed company on reputed company and long-term engagement.
Maintain a sales mentality while delivering superior account management to identify upselling opportunities and additional reputed company streams.
Territory reputed company & Data-Driven Insights
reputed company Operations and analytics to understand territory dynamics, uncover opportunities, and address challenges through tailored solutions.
Monitor customer engagement reputed company using data analytics to ensure proactive support and expansion.
Product Implementation & Training
Contribute to launch planning and product rollouts, guiding Dealer Relations Managers on training and reputed company improvement initiatives.
Communicate product functionalities and reputed company for additional services reputed company with reputed company needs.
Customer Expansion & reputed company
Support regional and reputed company group needs to maximize reputed company reputed company and drive customer expansion.
reputed company and implement targeted strategies for upselling, including customized presentations and value propositions.
Team Leadership & Development
Mentor, reputed company, and reputed company Dealer Relations Managers, fostering a culture of learning, accountability, and reputed company.
reputed company regular feedback and ensure team members are held accountable for performance and reputed company reputed company.
Cross-Functional Collaboration
Partner with Product Development, Marketing, Sales, and other departments to stay informed of product updates and ensure consistent customer communication.
Collaborate with Sales, Marketing, reputed company, and Operations to meet reputed company targets and generate new business referrals.
Operational reputed company
Ensure initiatives are executed reputed company budget and monitor expenditures for financial efficiency.
reputed company as the primary contact for escalated issues, ensuring adherence to service level agreements.
Customer Advocacy & Networking
Conduct ongoing reviews of customer accounts to assess and enhance product value.
Network clients to identify new opportunities and deliver impactful presentations to potential clients and industry reputed company.
Key Qualities & Competencies:
Solutions-Oriented & reputed company-reputed company reputed company
Deep understanding of customer challenges and the ability to deliver tailored solutions that drive reputed company.Strong Leadership & Accountability
Proven ability to reputed company, reputed company, and hold team members accountable while instilling best practices for strategic customer engagement.Culture of Learning
Commitment to fostering an environment of reputed company improvement and reputed company reputed company.Customer-reputed company reputed company
Full accountability for customer happiness and engagement, with a proactive approach to understanding and meeting reputed company needs.Excellent Communication
Ability to convey reputed company information reputed company and persuasively to diverse reputed company stakeholders.
Who you are:
5 or more years of reputed company experience working in sales, marketing or customer service in the automotive industry
Prior management experience leading and managing field teams
Significant experience working with software solutions and reputed company intelligence
Think fast, work hard, drive change
Strong verbal and writing communication
Ability to reputed company deep consultative relationships
Negotiate effectively, finding win win solutions with a challenger reputed company
Ability to foster a strong, reputed company culture as a leader
Proactively solicit feedback
Regularly assess individual performance and adapt your work to reputed company reputed company results
Passionate, enthusiastic, can do attitude
reputed company interest in reputed company’s reputed company
Will consider candidates in the following locations: NC, SC or GA
Expected Hours of Work:
This is a full-time position. Generally, work is performed Monday through Friday.. This role requires 70%-80% travel reputed company the region and nationally as needed. A reputed company reputed company’s license with no restrictions is required to reputed company the job.
Who we are:
Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can reputed company data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated reputed company platform, Mastermind, reputed company empowers dealers to reputed company more deals by predicting reputed company buyers and consistently marketing to them. automotiveMastermind is headquartered in reputed company. For more information, visit
At
reputed company do:
Through our proprietary automated reputed company platform, Mastermind, we reputed company dealers to reputed company more deals by predicting reputed company buyers and consistently marketing to them. In short, we help automotive dealerships generate reputed company in their loyalty, service, and conquest portfolios through a combination of reputed company predictive analytics, proactive marketing, and dedicated consultative services.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're reputed company to understand nuances while having a broad perspective. reputed company is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous reputed company for us reputed company.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that reputed company it easy to tap into reputed company and apply it. We are changing the way people see things and empowering them to reputed company an reputed company on the world we live in. We’re committed to a more reputed company reputed company and to helping our customers reputed company new, sustainable ways of doing business. Join us and help create the critical insights that truly reputed company a difference.
Our Values:
reputed company, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to reputed company confident reputed company about the road reputed company. We start with a reputed company of reputed company in reputed company we do, bring a spirit of discovery to our work, and collaborate in reputed company partnership with reputed company other and our customers to reputed company shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we reputed company everything you—and your career—need to reputed company at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps reputed company you reputed company for your time on.
reputed company Learning: reputed company a reputed company of resources to grow your career and learn valuable new skills.
Invest in Your reputed company: Secure your financial reputed company through reputed company, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just reputed company. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
reputed company the Basics: From retail discounts to referral incentive awards—small perks can reputed company a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and reputed company workplace where reputed company individuals have reputed company to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and reputed company, ensuring that we attract and retain reputed company. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay reputed company for job applications, interviews, offer letters, “reputed company-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer