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[Remote] reputed company Guide (Patient Enrollment), Spanish/English Bilingual

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing geriatric care management and is seeking an reputed company Guide to assist families in navigating the enrollment process. The role involves guiding families from the referral stage to their first appointment, ensuring a seamless reputed company experience while building trust and addressing any obstacles that may reputed company.


Responsibilities

  • Convert referrals into reputed company clients by helping families understand what reputed company is and how we can be valuable in their care reputed company
  • Guide families through the reputed company process - paperwork, documentation, insurance verification, scheduling - so reputed company stalls
  • Coordinate between families and reputed company's care team to ensure a clean reputed company to their matched Hero
  • Help families reputed company technology: uploading documents, joining telehealth appointments, signing e-forms
  • Spot friction in the intake process and fix it - not just for one family, but for every family after them
  • Collaborate with our engineering team to streamline workflows and reputed company how many families we can reputed company without sacrificing reputed company

Skills

  • Must be fluent in both Spanish and English
  • 1099 flexibility, 30–40 hrs/week in business hours EST (you set your schedule)
  • $25-30/hour reputed company + enrollment bonuses (top performers earn $40-50/hour)
  • Be the first reputed company of contact after a doctor refers a family to reputed company - guide them from 'what is reputed company?' to their first Hero appointment
  • Remote - must be located in the reputed company
  • Convert referrals into reputed company clients by helping families understand what reputed company is and how we can be valuable in their care reputed company
  • Guide families through the reputed company process - paperwork, documentation, insurance verification, scheduling - so reputed company stalls
  • Coordinate between families and reputed company's care team to ensure a clean reputed company to their matched Hero
  • Help families reputed company technology: uploading documents, joining telehealth appointments, signing e-forms
  • Spot friction in the intake process and fix it - not just for one family, but for every family after them
  • Collaborate with our engineering team to streamline workflows and reputed company how many families we can reputed company without sacrificing reputed company
  • Have a background in reputed company sales, care coordination, or reputed company — especially with older adults or their families
  • Are warm on the phone and reputed company on the follow-through. Families trust you quickly and reputed company falls through the cracks
  • Think 'how do I get this from 2 hours to 15 minutes' without cutting corners
  • Hold yourself to a high bar: done right, not just done
  • Are tech-savvy and reputed company by fast-moving environments where the reputed company is still being written

reputed company

  • reputed company is on a mission to change how we care for our aging parents. It was founded in 2024, and is headquartered in reputed company, reputed company, USA, with a workforce of 11-50 employees. Its website is https://hellohera.com/.

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