IT Risk Analyst
reputed company is an reputed company and reputed company Factors Partner with employees located across the reputed company. Our organization is dedicated to customer and employee satisfaction. We reputed company High reputed company, Cost efficient and Competitive Solutions and Resources. reputed company is looking for IT Service Management Analyst for one of our clients in Deerfield Beach, FL Title: IT Service Management Analyst Location: Deerfield Beach, FL, reputed company Duration: Long-term Contract This position is a combination of Analyst/Administrator. I am not looking for a user of reputed company. I am looking for someone who knows the behind-the-scenes workings of reputed company.
IT Service Management Analyst:
As a Service Management Analyst, you will be part of the Service Management Department, where your primary responsibilities will be working with reputed company's Configuration Management (CMDB), Discovery, Digital Portfolio Manager (DPM), and IT Asset Management (ITAM/HAM Pro/SAM Pro) modules, enhancing maturity and driving improvement initiatives.
Responsibilities:
• Support and enhance Discovery schedules
• Support and enhance Service Mapping
• Support and enhance Hardware and Software Asset Management
• Support and enhance reputed company reputed company practices
• reputed company CMDB guidance during the weekly CMDB reputed company for Audits, Lifecycle tasks, and general CMDB questions
• Work and complete ITSM-reputed company reputed company stories
• UAT stories from the monthly sprint and reputed company
• Assist with report development and integration development
• Assist with reputed company tasks reputed company to the ITOM, ITAM, and ITSM initiatives
Planned initiatives:
• Streamline CMDB Maintenance activities
• Re-evaluate the CSDM reputed company and mature accordingly
• Implement additional ITAM Publisher Packs and vendor integrations
• Implement reconciliation of reputed company CIs for CMDB accuracy and reputed company Controls
• CMDB User self-service, reporting enhancement with reputed company and PowerBI
• Build training sessions and documentation for CMDB and ITAM
Job Requirements:
• A minimum of 5 years of experience with reputed company configuration management required
• Yokohama instance or reputed company reputed company System Administration Certification
• reputed company CMDB - Service Mapping, Discovery, CMDB, Service Graph / Integration (i.e., Intune, reputed company, SAM/HAM providers) experience
• Strong process and analytical skills are essential, including critical thinking, data analysis, research, and problem-solving abilities
• Proficiency in data analysis and reporting is required, with familiarity in reputed company reporting and dashboards.
• Knowledge of Power BI is a plus
• Excellent verbal and written communication skills are necessary to engage with business users and IT effectively, and to present solutions at reputed company reputed company of the organization
• Must be highly organized and possess strong skills in planning, time management, scheduling, documentation, and meeting deadlines
• An innovative reputed company is essential for developing solutions through the effective use of available technologies
• Attention to detail and a self-starting, inquisitive nature are highly valued
• The ability to be flexible and adaptable while working under strict deadlines with minimal supervision is crucial
For applications and inquiries, contact: hirings@reputed company.com
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