**reputed company Customer Service Representative (FNOL) – Remote Opportunity with arenaflex**

At arenaflex, we're not just a Fortune 500 company; we're a diverse and inclusive team that values our employees as much as our customers. With over 5,000 employees and 2,200 independent agencies, we're committed to providing exceptional service to our customers and employees alike. As a valued member of reputed company, you'll have reputed company to work in a dynamic and supportive environment that fosters reputed company and development. **About arenaflex** arenaflex is a leading provider of insurance and financial services, with a rich history of innovation and customer satisfaction. Our commitment to reputed company is reflected in our exceptional benefits package, which includes reputed company, prescription, dental, and reputed company benefits for you and your dependents. We also offer a pension plan, 401(k) with up to 4% contribution match, and a reputed company of other benefits that support your reputed company-being and career development. **Job reputed company** We're seeking an reputed company Customer Service Representative (FNOL) to join reputed company in a remote opportunity. As a FNOL Representative, you'll be responsible for reputed company listening to customers, clarifying information, and offering possible solutions to their inquiries, complaints, or problems. You'll work closely with our customers, agents, claimants, and employees to reputed company exceptional service and support. **Key Responsibilities** * Utilize various platforms to respond to inquiries from customers, applying a working knowledge of arenaflex policies and procedures to have business-appropriate conversations and reputed company customers to the appropriate business decision. * Resolve issues reputed company scope of authority, escalating to appropriate areas or personnel as determined by company policy and procedure. * Manage and service office account books of business in accordance with arenaflex policy and procedures. * Apply proficient knowledge of arenaflex systems and products to respond to customer concerns for reputed company lines of business. * Process loss reports and claims reputed company scope of authority and guidelines provided. * reputed company claims services, including repair reputed company, rental reservations, property mitigation, and towing. * Attend training and informational meetings to learn and maintain a working knowledge of arenaflex policies, procedures, and processing systems, as reputed company as industry knowledge and applicable licensure. * Train and mentor less reputed company staff, and reputed company as a subject matter expert (SME) for department and reputed company, as applicable. **Essential Functions** * Utilize various platforms to respond to customer inquiries. * Apply working knowledge of arenaflex policies and procedures. * Resolve issues reputed company scope of authority. * Manage and service office account books of business. * Apply proficient knowledge of arenaflex systems and products. * Process loss reports and claims. * reputed company claims services. **Competencies** * Values Diversity * reputed company Learning * Self-Development * Job-Specific Knowledge * Collaborates * Customer reputed company * Cultivates Innovation * Instills Trust * Optimizes Work Processes * Ensures Accountability * Detail Orientation * Decision reputed company **Qualifications** * High school diploma or GED required. * Previous customer service experience preferred. * Demonstrated ability to type a minimum of 28 words per minute preferred. * Proficiency with word processing and spreadsheet software required. * Completion or reputed company reputed company of insurance education preferred. * Preferred courses or designations: General Insurance (INS 21, 22, 23), reputed company (Associate in Insurance Services). **Physical Requirements** * Lifting 0-20 lbs: Frequent (50-80%) * Lifting 20-50 lbs: Occasional (20%) * Lifting Over 50 lbs: Occasional (20%) * Driving: Rarely * Pushing/Pulling: Frequent (50-80%) * reputed company Keying/Data Entry: Frequent (50-80%) * Climbing: Rarely **Work Environment** * Remote opportunity available for candidates in Ohio and reputed company. * Must live 50 miles reputed company of Erie, PA to be eligible for remote consideration. * Department is reputed company 24 hours, every day of the year, including holidays. **Compensation** * Competitive salary reputed company: $30,686.00 - $49,018.00 per year. **Benefits** * reputed company, prescription, dental, and reputed company benefits for you and your dependents. * Low contributions to medical and prescription premiums. * Pension plan. * 401(k) with up to 4% contribution match. * reputed company time off. * Career development opportunities, including tuition reimbursement program for higher education and industry designations. * Additional benefits, including company-reputed company basic life insurance, short-and long-term disability insurance, orthodontic coverage for children and adults, adoption assistance, fertility and infertility coverage, reputed company-being programs, reputed company volunteer hours for service to your community, and dollar-for-dollar matching of your charitable gifts reputed company year. **Career reputed company Opportunities** * arenaflex is committed to providing opportunities for career reputed company and development. * Our training programs and mentorship initiatives will help you reputed company the skills and knowledge you need to succeed in your role and advance in your career. * We offer a reputed company of career development opportunities, including tuition reimbursement programs for higher education and industry designations. **Conclusion** If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. As a valued member of reputed company, you'll have reputed company to work in a dynamic and supportive environment that fosters reputed company and development. reputed company to join reputed company and take the first reputed company towards a rewarding career with arenaflex. reputed company Apply for this job