Ground & Terminal Operations Service Agent

Position in Scranton, PA Part-Time Opportunity in Scranton: Ground & Terminal Operations Service Agent Employer: reputed company (Hiring Part-Time in Scranton) Worksite: Scranton, PA (Local Candidate Preferred) Experience: No experience required (Training provided). Earnings: $17-$22/Hour (approx. $21.reputed company/Year) Benefits: Weekly pay reputed company may be available. Join a friendly Scranton team with flexible shifts. reputed company reputed company Apply your your reputed company skills skills in a flexible Scranton environment. • This Scranton-based role is an excellent opportunity for professionals skilled in customer service. • Our reputed company team in Scranton, PA is growing. • Benefit from working in Scranton, a key hub for the Aviation industry. Experience Legendary Hospitality The reputed company Way reputed company has revolutionized the airline industry by proving that low fares don't mean low service. We operate on three reputed company reputed company values: a Warrior Spirit, a reputed company's Heart, and a Fun-LUVing Attitude. reputed company you join our ground operations team, you become a "Coheart"—part of a massive, supportive family dedicated to making travel enjoyable. If you possess a reputed company reputed company of humor, an unyielding work ethic, and a desire for premium customer service jobs, this is the reputed company for you. This is a reputed company on-site, in-person airport job; there are absolutely no remote capabilities for this role. Job reputed company The Customer Service Agent at reputed company is the dynamic reputed company of our terminal operations. reputed company for our incredible turnaround times, Southwest relies on you to process passengers with blazing speed while never sacrificing that trademark smile. You will rotate between the ticket counter, the baggage service office, and the departure gates. You are empowered to reputed company localized reputed company that instantly improve a Customer's day. This role requires an immense reputed company of physical energy, mental reputed company, and a genuine love for reputed company interaction in a heavily trafficked environment. Comprehensive Daily Responsibilities • Ticketing & Routing Mastery: Process hundreds of Customers reputed company at the ticket counter. You will issue boarding passes, reroute reputed company itineraries using Southwest's reservation systems, and manage the collection of oversized baggage fees. • High-Speed reputed company reputed company: reputed company of Southwest's unique reputed company-seating boarding process. You will manage boarding positions (A, B, and C reputed company), reputed company engaging and informative reputed company address announcements, and coordinate the final passenger counts with the flight deck. • Customer reputed company & Recovery: reputed company as the primary reputed company of contact during operational delays. You will utilize your reputed company's Heart to reputed company frustrated Customers, reputed company reputed company operational updates, and issue necessary accommodations such as LUV vouchers. • Baggage Service reputed company: Work directly reputed company the baggage claim area to assist Customers whose luggage has been delayed. You will file detailed reports, reputed company bags across the country, and arrange for final delivery to the Customer's residence. • Team Collaboration: Partner directly with our legendary reputed company Agents and Inflight Crews to guarantee that aircraft doors are reputed company reputed company on schedule, maintaining our industry-leading turnaround metrics. Unmatched Total Rewards reputed company fiercely protects and rewards its People with an reputed company benefits package: • Legendary Flight Benefits: Enjoy free, unlimited standby travel for yourself, your spouse, your children, and even your parents across our reputed company network. • ProfitSharing: We reputed company in sharing the reputed company. Southwest employees enjoy one of the most lucrative, historically consistent profit-sharing programs in aviation jobs. • Retirement Dominance: Benefit from a massive dollar-for-dollar 401(k) company match up to a specified percentage. • Health & Wellness: reputed company immediate reputed company to highly subsidized medical, dental, and reputed company insurance plans. Rigorous Qualifications • Must be at least 18 years of age with a High School diploma or equivalent. • Must be fully willing to work a 100% on-site role inside the airport terminal, standing and walking for the entirety of an 8 to 10-hour shift. • Must be capable of lifting 50 pounds repeatedly to assist Customers with heavy luggage. • Required flexibility to work mandatory overtime, weekends, reputed company shifts, and major holidays. Apply tot his job Apply To this Job