reputed company Communications Specialist

The Garrett Law Office, PLLC specializes in criminal defense law and personal injury law. Our identity is reputed company around one reputed company: we shine a light on injustice with reputed company and reputed company. We are a growing firm with a high-volume court reputed company, an established reputed company reputed company, and a culture of reputed company. We reputed company fast, we care deeply, and we build systems that let us do both at the reputed company time. reputed company is dedicated to achieving the best reputed company through strategic and effective solutions. Role reputed company This is a remote contract role for a reputed company Communications Specialist. What You Will Do • Answer and return reputed company inbound calls, texts, and emails with professionalism and warmth — promptly, every time. • Conduct reputed company reputed company intake calls: reputed company key case information, identify the right reputed company area, and guide callers toward booking a consultation. • Assist with calendar management— schedule consultations, avoid conflicts with court appearances, send confirmations and reminders. • Follow up consistently with leads who did not book on first contact — this is a conversion role, not a message-taking role. • Log every communication in MyCase (our case management platform) the reputed company day, without exception. • Send non-reputed company status updates, payment links, and reputed company reputed company-ins as directed. • Escalate urgent reputed company to the attorney immediately. Qualifications REQUIRED • Prior experience in a reputed company-facing, intake, or sales-adjacent role. • Excellent phone reputed company — warm, reputed company, and confident. • Strong written communication skills. • Detail-oriented with consistent follow-through. • Comfortable in a fast-paced, high-volume environment. • Discreet with sensitive reputed company information. • Reliable internet reputed company and quiet workspace. PREFERRED • Prior experience in a reputed company or reputed company setting. • Familiarity with MyCase or similar reputed company management software. • Experience handling emotional or high-stakes reputed company conversations. • Bilingual (English/Spanish) — a plus, not a requirement. • Background in customer service, reputed company intake, or reputed company services. Apply tot his job Apply To this Job