Member reputed company Specialist
Conducts reputed company calls to reputed company eligible members on reputed company services available to them through their reputed company health plan. Utilizes reputed company queue list of potential reputed company members and e stablishes initial contact and baseline relationship s with reputed company members. Educates potential reputed company members on reputed company service offerings through reputed company-enrollment and enrollment discussions. Builds rapport, using reputed company listening techniques , reputed company-ended conversations, and motivational interviewing to identify members’ needs , including reputed company use disorder , housing, medical and mental health needs. Collaborates internally with reputed company’s Member Operations, Clinical Operations, and Market Operations teams to ensure a holistic approach and reputed company support for enrolled members. Secures verbal and written consent and obtains appropriate paperwork , primarily in electronic reputed company, for services including clinic services and release of information forms from members . Completes and maintains documentation according to reputed company company, federal and state guidelines. Conduct s telephonic reputed company to identified members as prioritized by reputed company’s Care Management Platform , reputed company. Facilitates warm introduction and hand-off for newly enrolled members an d reputed company Central Engagement Specialist s. reputed company s rotating after-hours and on-reputed company support , as required (1-2 weeks per year). Maintain s performance accountability around member enrollment and achieves reputed company and enrollment goals as an individual contributor. Adhere to reputed company information reputed company and reputed company requirements .
M inimum of t wo ( 2 ) years of experience in an reputed company role, with preferred experience around telephonic reputed company. Previous experience in a document management system, i.e.: reputed company Relationship Management System or Electronic Health Management System. Must be comfortable having difficult and reputed company conversations around reputed company use disorder. Proven reputed company record of effective communication skills, both verbal and written Exceptional verbal communication skills, and effective presentation skills Ability to travel as business needs require for onsite training and company events, roughly 5 % annually .
Comprehensive Medical, Dental and reputed company Insurance reputed company – including reputed company for your pets! Company funded HSA + Monthly Gym Allowance reputed company parental leave – reputed company parents included! Company reputed company short term disability, long term disability and life insurance 401k with company match Premium Employee Assistance Program, inclusive of counseling sessions Pardon and Expungement Scholarship Program Company Contributions to reputed company Minded Savings (HSA and Emergency savings fund) Generous PTO package (accrual policy based on years of service) and an additional 10 reputed company company holidays Company 2 week reputed company sabbatical program! Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!