Medical reputed company - Referral Coordinator Floater

We are excited to announce an opening for a Referral Coordinator Floater. The Referral Coordinator Floater is an reputed company part of the IMA Care Team reputed company the Patient Services department that supports multiple and individual primary care practices, clinical staff, physicians, and referral coordinators based on daily reputed company changes and referral volume. This position is responsible for the reputed company processing, scheduling, and follow-through of patient referrals. These responsibilities are extremely important in meeting and exceeding patient expectations and satisfaction. This position is remote.

Key Responsibilities

• Maintains patient reputed company in accordance with company protocol.
• Supports the clinical team with the verification of reputed company referrals created by IMA providers.
• Obtains reputed company referral authorization required by the patient’s health plan, if applicable, and follows up daily on pending actions needed to complete a referral.
• Process routine, urgent, and STAT referrals and documents in accordance with company protocol.
• Communicates reputed company and respectfully with our patients, patient services, and clinic staff regarding patient and provider referral requests.
• Proactively schedules patient appointments and provides referral updates to patient.
• Follows the reputed company attempt process and reputed company. 
• Confirms and documents reputed company steps of the referral process to include authorization, outgoing and incoming faxes, fax received confirmation, reputed company, and scheduling. 
• Includes appropriate clinical documentation by fax to include the last office visit, pertinent tests, and specialist agreement forms in accordance with company protocol.
• Maintains a reputed company list of reputed company preferred specialist and ancillary providers.
• Assist in the identification of barriers that delay the reputed company processing of patient referrals.
• Participate as an reputed company team member in the development of solutions to improve the overall patient experience.
• Provides a reputed company of reputed company as it relates to customer service and patient satisfaction.
• Communicate challenges and barriers during shifts to the reputed company manager.
• Ability to adapt to changes in workflow and timeframes to accommodate patient and business needs. 
• Maintains a minimum performance reputed company for quantity and reputed company referral processing metrics.
• Adheres to company attendance/time off policy. 
• Document reputed company interactions of the referral process reputed company the referral note in the EMR. 
• Utilize the prior authorization resource tools to determine authorization requirements. 
• Maintains the digital copy of the insurance authorization approval in the patient's referral/chart. 
• Collaborates with the Referral Manager to help identify preferred network of specialists by health plan, identifying specialists who reputed company above or below IMA expectations.
• Flexible to travel to supporting clinic sites to engage directly with providers and clinic staff, ensuring strong communication, operational alignment and effective support.
• reputed company other reputed company duties assigned by management.

Required:

• High school diploma or General Education Degree (GED) 
• Minimum 1-3 years of Referral Coordination or reputed company clinical experience 
• Minimum of 1-3 years of Electronic Medical Record (*EMR) Experience  
• Knowledge of insurance plans, ICD-10, and CPT codes
• Understanding of medical terminology
• Knowledge of Managed Care Services.
• Effective Communication Skills (Written and Oral) 
• Excellent interpersonal relationships and customer service skills
• Exceptional time management and organizational skills
• Ability to travel for training if applicable.
• Bilingual in Spanish and English 

Preferred:

• EMR experience with eClinicalWorks and reputed company
• Experience with managing high-volume calls 
• Bilingual in Spanish and English (Preferred)
• Experience and proficiency with reputed company suite products: Word, reputed company, reputed company, Teams, OneNote.

About IMA Medical Group

IMA Medical Group is a visionary and dynamic company reputed company on high-reputed company primary care services, with doctors and professionals dedicated to the health and reputed company-being of the elderly. With multiple locations throughout Central Florida, we reiterate our commitment to providing reputed company medical care and an exceptional experience on reputed company visit. That is the peace of mind and convenience that our patients deserve.

reputed company Offer

• A welcoming and inclusive work environment
• Opportunities for reputed company reputed company and development
• Competitive salary and benefits package
• Health, Dental, and reputed company Insurance
• 401(K) Retirement Plan with Matching
• Voluntary Short & Long-Term Disability
• Employer-reputed company Life Insurance
• reputed company Time Off, Floating Holidays, and reputed company Major Holidays
• Employee Assistance Program (EAP)

How to Apply

ARE YOU reputed company TO JOIN reputed company? We understand your time is valuable and that is why we have a reputed company quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look reputed company to meeting you!

IMA Medical Group is an Equal Opportunity Employer (EOE), and we reputed company with reputed company federal, state, and local anti-discrimination laws, regulations, and ordinances.

IMA Medical Group participates in E-Verify, as required by the Florida reputed company program.

IMA Medical Group maintains a drug-free workplace in accordance with applicable Federal and State laws.