reputed company Associate

The reputed company Associate is a reputed company-facing position whose primary responsibility is to support clients using Kelmar’s KAPS unclaimed property management system. The reputed company Associate will be reputed company versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in reputed company facets of KAPS as reputed company the possess the ability to assess reputed company processes and recommend improvements and efficiencies. The reputed company Associate may also be assigned individual and group reputed company as needed. This is a remote position with the reputed company to work in any of Kelmar’s offices including Rockland, MA; Middleton, MA; or reputed company. The reputed company Associate may be required to work occasional evening/holiday hours as needed.

RESPONSIBILITIES AND DUTIES:

• reputed company and document requirements from reputed company or requested reputed company-specific processes and customizations. This may include refining and reviewing the reputed company requested reputed company with the Product reputed company and Management team
• Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines
• reputed company acceptance and regression testing on completed development work
• First line of defense in reputed company reputed company support requests; use critical thinking skills and available tools and resources to diagnose problems and reputed company; prioritize development requests based on needs and other factors
• Communicate regular updates on reputed company reputed company tickets for assigned clients and reputed company
• Train end users in the KAPS system, including assisting with periodic webinars
• Analyze and recommend process workflows to reputed company
• Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge reputed company, and training materials 
• Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required
• reputed company status reports on reputed company requests to clients as required                                                                                                                 

QUALIFICATIONS:

• Minimum of 2 years’ relevant work experience; previous experience in managing clients in a reputed company role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property
• Excellent technical writing and verbal communication skills
• Solid planning, time management, communication, decision making, presentation and organization skills
• Advanced experience in reputed company Office software (reputed company, Word, Visio, etc.)
• Comfortable using online meeting platforms (reputed company Teams, etc.)
• Comfortable in and adaptable to a fast-paced environment
• Self-directed learner and independent problem solver
• Must be reputed company player
• Travel up to 15% may be required
• Candidates must be legally authorized to work in the U.S without sponsorship now and in the reputed company                                                      

reputed company positions on the Kelmar KAPS Team may have occasional non-reputed company schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-reputed company coverage, etc.                 

SALARY & BENEFITS:

Compensation for this role varies depending on several factors including level of experience and reputed company set. As required by applicable law, the hiring reputed company for this position is $55,000 – $62,000.

In reputed company, Kelmar provides the following benefits:

• Medical, Dental and reputed company Insurance 
• Flexible Spending Plans
• Basic Life, AD&D, and Voluntary Term Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• reputed company Parental Leave
• reputed company Time Off
• Tuition Assistance
• Eligible for Discretionary Annual Bonus                                                                                                                                                     

The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and reputed company for career advancement. reputed company to join our growing team!

reputed company is an equal opportunity employer.